Highly Trained Restoration Specialists

Entrusting your property to us means relying on a team of professionals extensively trained in the intricate field of property damage restoration. Our commitment to excellence is reflected in the comprehensive training our staff undergoes, both initially and continuously, at SERVPRO's Corporate Training Facility. This facility serves as a hub for cultivating the skills and knowledge necessary to execute restoration tasks with precision.

In addition to our corporate training, our staff holds regular certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This commitment to ongoing education ensures that our team is well-versed in the latest industry standards, techniques, and advancements in property damage restoration.

The combination of initial training and continuous education equips our staff with a robust skill set to handle a diverse range of challenges associated with property damage. Whether it's water damage, fire damage, or any other restoration need, rest assured that our team has the knowledge and expertise to restore your property effectively.

Choosing our highly trained team means choosing professionals who are not only dedicated to delivering exceptional results but are also backed by industry-leading education and certifications. We take pride in our ability to make the restoration process as seamless as possible, ensuring your property is restored to its pre-damaged condition.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Framingham offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)