Recent Water Damage Posts

Handling a Flood in Your House, Steps to Take for a Swift Recovery

3/20/2024 (Permalink)

Green box with text and orange SERVPRO logo Dealing with a flood in your house in Nobscot, MA can be a challenging and stressful experience.

Experiencing a flood in your home in Framingham, MA  can be a devastating and overwhelming event.

Whether it's from heavy rain, a burst pipe, or a malfunctioning appliance, a flood can cause extensive damage to your property and belongings. Knowing what steps to take in the aftermath of a flood can help you minimize damage and begin the recovery process. Here's a guide on what to do if you find yourself dealing with a flood in your house in  Ashland, MA.

  • Ensure Safety: Safety should be your top priority. If the floodwater is still rising and poses a risk to your safety, evacuate the premises immediately. Avoid walking or wading through floodwater, as it may be contaminated or hiding hazards.
  • Turn Off Utilities: If it is safe to do so, turn off the electricity, gas, and water supply to prevent further damage and reduce the risk of electrical hazards.
  • Document the Damage: Take photographs or videos of the floodwater and the damage it has caused. This documentation will be important for insurance claims and restoration efforts.
  • Remove Water: Use pumps, wet/dry vacuums, or buckets to remove standing water from your home. Be thorough in this process, as lingering water can lead to mold growth and further damage.
  • Dry Out the Area: Use fans, dehumidifiers, and open windows to help dry out the affected area. Mold can begin to grow within 24-48 hours, so it's crucial to start the drying process as soon as possible.
  • Remove Damaged Items: Dispose of items that cannot be salvaged, such as furniture, carpets, and drywall that have been saturated with water. Be sure to document these items for insurance purposes before disposing of them.
  • Clean and Disinfect: Thoroughly clean and disinfect all surfaces that have come into contact with floodwater. Use a bleach solution (1 cup of bleach per gallon of water) to kill any bacteria or mold spores.
  • Contact Your Insurance Company: Notify your insurance company of the flood damage as soon as possible. Provide them with the documentation you have gathered and follow their instructions for filing a claim.
  • Hire a Professional Restoration Company: Consider hiring a professional restoration company to help with the cleanup and restoration process. They have the expertise and equipment to handle flood damage effectively and efficiently.
  • Prevent Future Floods: Once the cleanup and restoration are complete, take steps to prevent future floods, such as installing a sump pump, sealing cracks in the foundation, and ensuring proper drainage around your home.

Dealing with a flood in your house in Nobscot, MA can be a challenging and stressful experience. However, by following these steps and seeking help from professionals when needed, you can minimize the damage and begin the process of restoring your home to its pre-flood condition.


SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential buildings’ fire, mold, water, and storm damage. We are ready to assist in Framingham, MA | Sudbury, MA | Hopkinton, MA | Ashland, MA | Holliston, MA | Nobscot, MA | Framingham Centre, MA | Saxonville, MA

Certified Solutions for Water Damage in Wellesley: SERVPRO's® Qualified Professionals

3/11/2024 (Permalink)

Certified Wellesley Water Damage Professionals Certified Wellesley Water Damage Professionals

While water damage is an urgent situation, it is important to take your time when hiring a restoration company. That means checking qualifications. When local home and business owners have water damage in Wellesley or the surrounding area, they rely on our team at SERVPRO® of Framingham. Our ASD (Applied Structural Drying Technician) and WRT (Water Restoration Technician) certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) are testaments of our commitment of excellence in the restoration industry. In this article, we dive into the details of these designations and highlight how we apply our expert knowledge to make your property look "Like it never even happened."

The IICRC: Setting the Standards for Restoration Excellence

The IICRC is an international, certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries. Its certifications are recognized globally as a mark of professional excellence and expertise. That means when you hire SERVPRO® , you’re getting the highest level of water damage service available in Wellesley as well as around the world. The rigorous training programs and certification processes offered by the IICRC ensure that our technicians are proficient in the latest techniques and standards for effective water damage restoration and structural drying.

Water Restoration Technician (WRT) Certification

One of the IICRC certifications that our skilled professionals proudly hold is WRT (Water Restoration Technician). The training required to receive this endorsement provides our technicians with a comprehensive foundation in water damage restoration. It covers water damage principles and the science of drying as well as best practices for extraction, containment and dehumidification. Our technicians learn to carefully assess and categorize your water damage so that they can select appropriate restoration methods and employ strategies that minimize damage and disruption.

Applied Structural Drying (ASD) Technician Certification

The ASD (Applied Structural Drying) certification builds on the knowledge gained from initial WRT certification, with a focus assessing and addressing water damaged structural elements and building contents. This advanced training emphasizes the importance of rapid drying techniques to reduce down-time and demolition. Technicians learn to utilize state-of-the-art drying equipment to prevent swelling, warping and other secondary water damage of structural features like floors and walls. They also become familiar with techniques that create airflow across carpets pads and furniture with the use of high-speed air movers.

Why Choose SERVPRO?

When you hire SERVPRO to take on your water damage in Wellesley you can expect a seamless process and precision results. We combine our technical expertise with exceptional customer service and value. Our certifications are more than just closely coveted accolades. They represent our understanding of the science behind water damage and effective strategies for restoration and drying. Our technicians are compassionate individuals who recognize the stress and anxiety that accompany water damage situations. We work diligently to restore your property as well as your peace of mind, with clear communication every step of the way.

  • Faster to Any Size Disaster - At SERVPRO, we understand that time is of the essence in water damage situations. Available 24/7, our rapid response team is ready to act fast, minimizing property damage and disruption to your life.
  • Advanced Technology - We leverage the latest in restoration technology to consistently deliver effective drying and restoration solutions to Wellesley residents and business owners. Our advanced equipment, combined with the expertise of our ASD and WRT-certified technicians, ensures thorough results.
  • Customer-Centric Approach - At SERVPRO, your satisfaction is paramount. We are here to alleviate your concerns and answer your questions while we restore your property, along with your confidence and comfort. By prioritizing transparency, we keep you informed and involved throughout the process.

If you have experienced water damage in Wellesley or anywhere else in the region, don’t hesitate to contact our team of certified professionals at SERVPRO. Call (508) 370-4400 to get started now.

Neighbors Singing SERVPRO's® Praises: Water Damage Remediation in Newton Success Stories

3/11/2024 (Permalink)

Newton Water Damage Remediation Reviews Newton Water Damage Remediation Reviews

Like in other New England communities, one of the challenges that local homeowners occasionally address is water damage. Whether stemming from a burst pipe, leaky roof, flooded basement or other sources of excess moisture, these crises have the potential to create dramatic disruptions and financial hardships. If you are faced with these or other circumstances that require professional water damage remediation in Newton, look no further than our team at SERVPRO®.

Helping our neighbors make their properties look like “it never even happened” is our specialty. But you don’t have to take our word for it. We think the success stories of our valued customers speak for themselves. In this article, we delve deep into one particularly poignant example of how our services saved the day.

The Unthinkable Disaster

Imagine that you are out town enjoying a special celebration, when you discover via email that your Newton home has been flooded with 6,000 gallons of hot water, causing extensive damage from the second floor down to the basement. This nightmare scenario became a reality for Carolyn S. and her family, who were attending a wedding when disaster struck. The flood, caused by a bathtub hose, could have been the beginning of a long and intrusive project. However, Carolyn's situation took a turn for the better when SERVPRO stepped in to manage the crisis.

Immediate Response and Professionalism

Upon witnessing the extent of the situation, Carolyn's HVAC person quickly called our team at SERVPRO who responded right away to the emergency. Under the leadership of project manager Ben and day-to-day cleanup crew manager Ryan, we began the water remediation process with urgency and tact. Carolyn praised our team for treating her home as if it were their own, highlighting our crew's hardworking, neat, efficient, professional and resourceful approach. The extensive cleanup process was executed with the highest level of precision and compassion. As a final stamp of approval she writes, “We highly recommend them to anyone needing assistance.”

A Community's Endorsement

Carolyn’s story is one of many in the Newton area where SERVPRO has made a significant difference. Marc, another Newton resident, commends SERVPRO for our outstanding job under difficult circumstances, noting our professionalism, promptness, courtesy and understanding. At the end of his testimonial he plainly states, “Would absolutely refer/recommend this franchise to others!” Marc's endorsement is echoed by Deborah, who summarizes her satisfaction in a short 5-star review that simply reads "Excellent job! Thanks!" These are just the tip the iceberg when it comes to the positive feedback we receive that underscores our company's reputation as a reliable and empathetic partner in times of crisis.

Why SERVPRO Stands Out

What sets SERVPRO of Framingham apart from other companies that offer water damage remediation in Newton? First and foremost, it's our people. Treating each home as if it were our own speaks volumes about our values and work ethic. Additionally, our 24/7 emergency response is critical in water damage situations, where every moment counts to prevent further damage and mold growth. This professionalism, coupled with a deep understanding of the emotional toll such disasters take on families, positions us as both a reliable service provider and compassionate ally.

Our next success story could be yours. Reach out to our team by calling (508) 370-4400 for expert water damage remediation in Newton today.

Drowning in Damage in Framingham? Trust Our Water Restoration Experts to Save the Day 

2/5/2024 (Permalink)

Orange background with text and SERVPRO logo When drowning in damage, don't hesitate to call on the expertise of water restoration professionals to save the day in Framingham.

Water damage can strike unexpectedly, wreaking havoc on homes and businesses alike. Whether it's a burst pipe, flooding, or a leaky roof, the aftermath of water damage can be overwhelming. In times like these, it's crucial to have a reliable team of water restoration experts to help salvage your property and restore it to its former glory. Let’s explore the importance of professional water restoration services and why you should trust experts to save the day.

  1. Swift Response to Mitigate Further Damage: When water damage occurs, time is of the essence. The longer the water sits, the more extensive the damage becomes. Professional water restoration experts understand the urgency and respond swiftly to mitigate further damage. Their prompt actions can prevent mold growth, structural issues, and other long-term consequences.
  2. Thorough Assessment and Planning: Water damage restoration is not a one-size-fits-all process. Each case is unique, requiring a thorough assessment of the extent of the damage. Experts carefully examine affected areas, identify potential hazards, and create a customized restoration plan. This ensures that every aspect of the damage is addressed effectively.
  3. State-of-the-Art Equipment and Techniques: Professional water restoration teams are equipped with state-of-the-art tools and techniques to handle water damage efficiently. Industrial-strength water extractors, dehumidifiers, and drying equipment are employed to remove excess water and moisture. This advanced equipment accelerates the drying process and minimizes the risk of secondary damage.
  4. Mold Remediation: One of the significant risks associated with water damage is the growth of mold. Mold can start to develop within 24-48 hours in damp environments. Water restoration experts have the knowledge and experience to identify and eliminate mold, ensuring a safe and healthy living or working environment.
  5. Insurance Liaison and Documentation: Dealing with insurance companies can be a complex and time-consuming process. Water restoration professionals often have experience working with insurance providers. They can assist in documenting the damage, providing accurate assessments, and facilitating a smoother claims process.
  6. Comprehensive Restoration Services: Beyond water extraction and drying, professional restoration services encompass a wide range of tasks. This may include repairing structural damage, restoring damaged belongings, and ensuring the overall safety and functionality of the property. A comprehensive approach ensures that no aspect of the restoration process is overlooked.
  7. Peace of Mind for Homeowners and Business Owners: Facing water damage can be emotionally and mentally draining. Hiring water restoration experts provides peace of mind, knowing that trained professionals are handling the situation. This allows homeowners and business owners to focus on rebuilding and moving forward.

Water damage is a formidable adversary, but with the right team of water restoration experts by your side, recovery is not only possible but efficient. Trusting professionals to handle the restoration process ensures a thorough and effective response, giving you the best chance to salvage your property and move beyond the damage. When drowning in damage, don't hesitate to call on the expertise of water restoration professionals to save the day in Framingham.


SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

Water Can Destroy Your Home. Protect it with Water Damage Restoration in Newton from SERVPRO

1/25/2024 (Permalink)

Water Damage at a Newton Home Water Damage at a Newton Home

Newton homeowners often underestimate the destructive power of water. If uncontrolled, water can wreak havoc on your property, leading to extensive damage that requires costly repairs. When water damage strikes, you need reliable restoration services, such as those offered by our team at SERVPRO. Read on to learn more about the various ways water can damage your home and how our expert services can help protect and restore your property.

The Destructive Power of Water

Water damage can occur in several ways. It might be a sudden incident, like a burst pipe or a natural disaster like a flood. Even gradual issues such as a slow roofing or plumbing leak can cause significant damage when they go unnoticed for extended periods of time. Regardless of the source, the consequences can be severe.

Structural Damage

Excess water weakens the structural integrity of a house in a variety of distinct ways. Wood that forms the framework of many homes can warp and rot when exposed to moisture over time. Drywall, carpet flooring and foundations are also degraded when exposed to water, leading to costly repairs. In severe cases, the safety of the structure can be so compromised that it is considered uninhabitable until appropriate repairs are made.

Mold and Mildew

Mold and mildew thrive in environments with excess water and moisture. Mold not only degrades surfaces, structures and other elements of your home, but also poses a health risk to your family. Exposure to mold can cause respiratory issues, allergies and other problematic conditions, particularly in children, the elderly and those with weakened immune systems.

Electrical Impact

The combination of water and electricity is inherently risky. When water infiltrates electrical systems, result in short circuits. Excessive heat and sparks from these events not only damage associated equipment but pose a serious fire hazard.

SERVPRO To the Rescue

You can prevent the scenarios listed above and preserve the safety and value of your home with professional water remediation from our team at SERVPRO. These services are designed to mitigate the effects of water damage and restore your home to ‘make it like it never happened’.

Immediate Response

Water doesn’t wait. The longer it sits, the worse the damage becomes. At SERVPRO, we understand that time is of the essence when it comes to remediation services. We are ready to respond to your emergency 24/. Tackling the issue right away helps minimize impact and reduce restoration costs.

From Assessment to All Dry

The moment we arrive, our team of experienced professionals begin conducting a thorough assessment. We use advanced equipment to detect hidden moisture and determine the extent of the damage. These efforts form the basis of a comprehensive restoration plan, which is customized to meet the specific needs of your property.

Water Removal and Drying

Removing standing water is the first step towards restoring your home to its former glory. We utilize powerful pumps and vacuum units for this purpose. Once the water has been removed, the drying process begins. Our industrial-grade dehumidifiers and air movers ensure moisture is eliminated in a quick and efficient manner – so that mildew and mold infestations cannot take hold.

Cleaning and Sanitizing

Water damage often leaves behind unsightly and unsterile dirt and bacteria. You can count on our SERVPRO’s team will clean and sanitize the affected areas, using specialized techniques and antimicrobial treatments to ensure your home is safe and healthy to inhabit.

Final Restoration

Our mission is to restore your home to its original condition. From minor fixes, like replacing drywall and installing new carpet, to major repairs, such as the reconstruction of various areas or rooms in the home – we have you covered.

The SERVPRO Advantage

Choosing SERVPRO for water damage restoration in Newton offers several advantages:

Expertise and Education: With years of experience, our team of professionals are skilled in handling all types of water damage. Our commitment to best practices is reflected in our coveted IICRC certification status.

Advanced Technology: We use cutting-edge equipment to detect moisture, drying, and dehumidifying. Infrared cameras, hydrometers, gas-powered pumps, portable extraction units, high-speed air movers and industrial grade dehumidifiers are just a few tools of the trade we rely on.

Comprehensive Service: From the moment we are called to the final touches of restoration, we manage every aspect of your restoration with meticulous attention to detail. This comprehensive service begins with a thorough assessment, followed by a strategic plan to meet the specific requirements of the property. We can even help with documentation of damage and correspondence with insurance providers.

Conclusion

Water damage can be a devastating experience for Newton homeowners. However, with quick response and expert services from SERVPRO, the impact can be significantly mitigated. Prompt, professional water damage restoration is key to protecting your home and ensuring it remains a safe and comfortable place for you and your family. Remember, in the face of water damage, quick action and expert intervention are your best defenses. If you are experiencing water damage, reach out to our team today.

Don't Let Flooding Put a Damper on Your Newton Business. Call Our Team for the Best Commercial Water Damage Team in Newton

12/22/2023 (Permalink)

Commercial Water Damage Restoration in Newton, Massachusetts Commercial Water Damage in Newton, Massachusetts

Don't Let Flooding Put a Damper on Your Newton Business. Call Our Team for the Best Commercial Water Damage Team in Newton

Whether it be from a burst pipe, leaky roof or sudden downpour, water damage can hit any business, at any time. Wet carpets, drenched documents and other forms of fallout are more than an inconvenience. Companies that experience water damage can face significant impacts to their bottom lines, due to extended business interruption, reduced customer confidence, employee health concerns and other serious issues.

When members of Newton’s business community and proprietors in the surrounding area need water remediation services, they rely on our team at SERVPRO Framingham. We’ve built our reputation amongst local companies on a foundation of consistent results, exceptional value and personalized customer service.

Your Business’ Water Emergency is Our Top Priority

When water damage hits your place of business, time is of the essence. Every moment that your doors are closed means lost revenue as well as wasted resources. Additionally, the sooner your problem is addressed, the less damage it will cause. That is why we offer 24/7 response to water emergencies. As soon as you make the call, our expert team will be on their way to promptly assess the situation and start the restoration process.

Expert Water Damage Remediation Professionals

Speed isn't our only strength. At SERVPRO Framingham, we are experts in the field of water damage restoration. Each member of our team stays up-to-date with the latest industry procedures by maintaining current certificates from the Institute of Inspection Cleaning and Restoration Certification. We apply our in-depth knowledge to effectively take on water damage in commercial properties of all sizes – from modest family restaurants and retailers to towering office buildings, hotels and more.

Tools of the Trade: Our Cutting-Edge Equipment

Through the use of top-notch equipment and industry-leading techniques, we completely remove standing water, thoroughly dry your property and prevent mold growth – all to ensure a safe and healthy environment for your team and customers. Industrial fans, pumps, vacuums and dehumidifiers are just a few of the commercial grade tools that we use to bring your business environment back to its former state. From there, we use infrared cameras, moisture meters and other diagnostics to prevent hidden pockets of moisture from causing more damage or facilitating mold growth.

Seamless Business Recovery Solutions

We understand the importance of your business’ presence in Newton’s tight-knit community. We work diligently to minimize disruption to your operations, planning each step of the restoration process carefully and keeping you informed throughout. This ensures minimal downtime and a smooth return to normalcy, so you can keep serving clients and customers. You can even count on us to provide insurance-related assistance to further expedite the process.

‘Tis The Season for Broken Pipes and Water Damage in Wellesley. Contact Our Wellesley Water Damage Remediation Team

12/22/2023 (Permalink)

Residential Water Damage Restoration in Wellesley, Massachusetts Residential Water Damage in Wellesley, Massachusetts

As thermometers drops and days grow shorter, Wellesley homeowners begin to settle in for the cozy winter months ahead. However, amidst the anticipation of snowflakes and hot cocoa, there is a less cheerful winter tradition that many overlook: burst pipes and other seasonal water damage. This is where our team at SERVPRO Framingham steps in. You can count on our water damage remediation team to make your home warm and dry again, following such unfortunate circumstances.

Understanding the Risk

In Wellesley, as in many parts of New England, the winter brings with it frigid temperatures. This seasonal change can be particularly harsh on your plumbing. Water inside your pipes can freeze, and as it does, it expands, leading to cracks or even burst pipes. The aftermath? Significant water damage that can affect your home’s structural integrity, ruin your precious belongings and even pose health hazards due to mold growth. But don’t worry. Our team at SERVPRO Framingham is here to help.

Local Water Remediation Experts

Because we live and work in the region ourselves, we are acutely aware of the challenges that Wellesley homeowners face during New England’s harsh winter months. Our expert team of IICRC-certified technicians, is well-versed in managing various water damage scenarios, including slow leaks, sudden pipe bursts, weather-related flooding and more. Leveraging our local presence, we are able to provide rapid response to your emergency. Our team of experienced technicians are on-call 24/7 to address the source of excess water and minimize further damage.

Our Proven Process

Once we arrive on the scene, our experts conduct a detailed inspection, then devise an effective remediation strategy. From there, we begin the water extraction phase. Our powerful pumps and vacuums can rapidly remove hundreds of gallons of water from your home. We then move to drying and dehumidification. Using infrared cameras, moisture meters and other specialized equipment, we confirm that your property is completely dry. The last step is to restore your home to its pre-damaged state by repairing flooring, drywall and other effected features. We can even assist with handling insurance claims.

Helpful Hints to Preserve Your Property

Once your home is safe and dry again, we will provide you with tips to keep it that way. For example, we often recommend that homeowners in Wellesley insulate their pipes to prevent freezing – especially in unheated basements, attics and garages. It is also worth familiarizing yourself with the location and operation of your water main. Quickly cutting the flow of water to your home after a pipe bursts can make a major difference in how much damage is caused. Other important preventative measures include gutter maintenance, regular roof inspections and installing leak detection systems.

Don’t let water damage ruin the most wonderful time of the year. When the unforeseen strikes your Wellesley home, reach out to our water damage remediation team at SERVPRO Framingham. We are committed to making it “Like it never even happened.”

Understanding Water and Mold Damage from Winter Pipe Breaks in Framingham, MA.

12/2/2023 (Permalink)

water pipe burst Winter pipe breaks and the subsequent water and mold damage can be a homeowner's nightmare.

As winter blankets the world in a serene layer of snow, it also brings forth the potential for a less picturesque, yet all too common, issue: frozen pipes. The frigid temperatures can wreak havoc on plumbing systems, leading to pipe breaks that result in water damage and, subsequently, mold growth. Read about the causes of winter pipe breaks, the consequences of water damage, and effective measures to prevent and mitigate the aftermath in Framingham, MA.

Understanding Winter Pipe Breaks:

  • Freezing Temperatures: The most common cause of winter pipe breaks is freezing temperatures. When water inside pipes freezes, it expands, putting immense pressure on the pipe walls. This increased pressure can lead to cracks, bursts, or even complete ruptures in the plumbing system.
  • Poor Insulation: Inadequate insulation around pipes increases the likelihood of freezing. Exposed pipes in attics, basements, or crawl spaces are particularly vulnerable. Proper insulation helps maintain a consistent temperature and protects pipes from the harsh winter cold.

Consequences of Winter Pipe Breaks:

  • Water Damage: A burst pipe can release a significant amount of water into your home or business, causing extensive damage to walls, floors, and belongings. Swift action is crucial to prevent further harm and reduce repair costs.
  • Mold Growth: Once water is introduced into the equation, the risk of mold growth skyrockets. Mold thrives in damp, humid environments, and the aftermath of a pipe break provides the perfect breeding ground. 

Preventing and Mitigating Water Damage:

  • Insulate Pipes: Ensure all pipes, especially those in vulnerable areas, are properly insulated. This helps maintain a consistent temperature and reduces the risk of freezing.
  • Keep Interior Spaces Warm: Maintain a warm environment within your home or business, especially in areas with exposed pipes. This can be achieved through proper heating and insulation.
  • Drip Faucets: During extremely cold nights, allow faucets to drip slowly. This keeps water flowing, reducing the likelihood of pipes freezing.
  • Seal Leaks: Regularly inspect and seal any leaks in your home's structure. Even small leaks can lead to significant problems when temperatures drop.
  • Emergency Plan: Have an emergency plan in place. Know the location of your main water shut-off valve and how to turn it off quickly. This can help minimize damage in the event of a pipe break.

Winter pipe breaks and the subsequent water and mold damage can be a homeowner's nightmare. However, with proper precautions and a proactive approach to maintenance, you can significantly reduce the risk of such incidents. Remember, prevention is key, but in the unfortunate event of a pipe break, swift action is crucial to mitigate the damage and protect your home from the harsh consequences of winter's icy grip.

SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ water damage. 

Business Doesn’t Wait for Water Damage in Sudbury. For Fast Cleanup, Call SERVPRO.

11/20/2023 (Permalink)

Commercial Water Damage in Sudbury, Massachusetts Commercial Water Damage in Sudbury, Massachusetts

In the heart of Middlesex County, the historical town of Sudbury, Massachusetts, is home to a vibrant business community. However, this idyllic setting is not immune to the challenges posed by unexpected water damage, a concern that can significantly impact local companies of all sizes and across diverse industries. At SERVPRO of Framingham, we understand that local businesses– from the quaint shops at Mill Village to the bustling offices near Boston Post Road – don't have the luxury of pausing operations when water damage strikes. It's a race against time and loss, and that's where our expertise comes into play.

Unlike your employees, water damage doesn’t adhere to a schedule. Whether from natural causes like storms and floods or from internal issues such as pipe bursts or HVAC leaks, water can strike at any time.  The speed of addressing water damage can mean the difference between a quick return to normalcy and prolonged, costly disruptions. This is a truth we at SERVPRO of Framingham know all too well. We understand that time is a business's most valuable asset, and this is especially true in water damage scenarios.

Our expertise in dealing with water damage in Sudbury goes beyond a swift response. We take a thorough and personalized approach to your restoration. We recognize that every business is unique, with specific needs and challenges. From retail stores and offices to large industrial warehouses, apartment buildings and more – each water damage scenario demands a tailored solution. You can count on our team of trained professionals to address the complexities of your commercial water damage. We use the latest techniques and technology to ensure consistent results.

The initial phase of our intervention focuses on assessing the damage. This is crucial in formulating a strategic approach that not only addresses the visible effects of water damage but also anticipates potential long-term impacts. Following this, our highly trained technicians spring into action, commencing the water extraction process. We come equipped with powerful pumps and truck-mounted vacuum units capable of quickly removing hundreds or thousands of gallons of water from your property, thus mitigating further damage and expediting the drying process?.

Another vital aspect of our water damage restoration process involves inspection. We use moisture detectors, hygrometers and infrared cameras to detect hidden moisture in carpeting, upholstery and behind walls. This step is essential, as wet carpets, pads and insulation can harbor moisture and contaminants that may lead to long-term structural damage.

SERVPRO of Framingham is more than just a water restoration company near Sudbury. We are your partner in maintaining a safe and dry work environment. We understand that the response to your water damage must be quick and efficient to keep your business running smoothly. So, when water damage threatens to disrupt your livelihood, remember that SERVPRO is ready to respond 24/7 – making your property look and function “Like it never even happened.”

Immediate Help for Home Flooding SERVPRO's Water Damage Services in Ashland

11/20/2023 (Permalink)

Residential Water Damage in Ashland, Massachusetts Residential Water Damage in Ashland, Massachusetts

In Ashland, residents often face the challenge of unexpected home flooding due to New England’s unpredictable weather.  At SERVPRO of Framingham, we understand the urgency of addressing water damage and the complexities surrounding it. As a locally owned and operated company, we are deeply rooted in the community. Backed by the expansive network of over 2180 SERVPRO franchises with specialized Disaster Recovery Teams throughout the country, you can count on us to provide a swift and effective response to any size disaster.

Mother Nature is unpredictable, and so is water damage. Whether it be storm flooding or a burst pipe due to dropping temperatures, SERVPRO of Framingham stands ready to provide emergency cleaning and restoration services. Our preparedness is a commitment to the residents of Ashland and the surrounding areas, ensuring that help is always just a call away. At any given time, we have a team of over a dozen professionally trained technicians on hand. Equipped with 15 dedicated trucks stocked with all necessary equipment, we are prepared to deliver an immediate response, day or night.

Because each water disaster is unique, we take a personal and meticulous approach that reflects the specific needs of your situation. Once we’ve surveyed the damage at your Ashland home, we can begin extraction. We facilitate quick and efficient removal of standing water. This is followed by a thorough drying and dehumidification process. Cutting-edge technology enables us to detect hidden moisture, then eliminate it. Using state-of-the-art equipment and the latest techniques, we get your home back to normal quickly, minimizing costs and disruption to your life.

When you work with our team, you can expect a water remediation experience that is as pleasant as the solution. The entire process, from start to finish, is monitored to ensure the highest quality standards as well as thoroughly documented to facilitate smooth claims and complete personal records. We can even assist directly with your insurance paperwork and processing – allowing you to focus on your property and family’s well-being during this transitional time.

At SERVPRO of Framingham, we blend technical expertise with compassion, understanding the emotional impact that water damage can have. Our team, skilled in both restoration and client support, provides clear communication and a tailored recovery plan. We focus on both immediate and long-term solutions, striving to make your restoration smooth and stress-free. Our commitment goes beyond repair. We aim to restore peace of mind, ensuring each homeowner feels comfortable throughout the recovery process.

How Does Water Damage Start in Hopkinton?

10/27/2023 (Permalink)

SERVPRO team members How Does Water Damage Start in Hopkinton? Water doesn't stand a chance against SERVPRO Framingham's commercial and residential remediation services.

Water, the elixir of life, can also be a silent adversary when it comes to our homes. Water damage is a common and often underestimated threat that can wreak havoc on our living spaces. Understanding how water damage starts is crucial for prevention and timely intervention. Here are various ways water damage can initiate and explore the ripple effect it can have on our homes.

  1. Leaky Roofs and Damaged Shingles: One of the primary culprits of water damage is a compromised roof. Leaky roofs, often caused by damaged or missing shingles, allow water to seep into the attic and other structural components of the house. Over time, this infiltration can lead to rotting wood, weakened ceilings, and eventually, water stains on interior walls.
  2. Faulty Plumbing: Leaky pipes, burst hoses, and faulty plumbing fixtures are notorious for initiating water damage. A small, unnoticed leak can quickly escalate, causing damage to walls, flooring, and even the foundation of the house. Regular inspections and prompt repairs are essential to mitigate the risks associated with plumbing-related water damage.
  3. Clogged Gutters and Downspouts: Gutters and downspouts play a crucial role in directing rainwater away from the house. When they become clogged with debris such as leaves, twigs, and dirt, water can overflow and saturate the exterior walls. This can lead to structural damage, mold growth, and erosion around the foundation.
  4. Poorly Sealed Windows and Doors: Inadequately sealed windows and doors provide an entry point for water, especially during heavy rain or storms. Over time, water infiltration can lead to rotting frames, damaged drywall, and compromised structural integrity. Regularly inspecting and resealing these entry points can help prevent water damage.
  5. Basement Flooding: Basements are particularly vulnerable to water damage due to their location below ground level. Heavy rainfall, poor drainage, or a high water table can result in basement flooding. This can cause extensive damage to walls, flooring, and valuable possessions stored in the basement.
  6. Appliance Leaks: Household appliances, such as washing machines, dishwashers, and water heaters, can be sources of water damage if they develop leaks. A malfunctioning appliance or a worn-out hose can release water into the surrounding areas, leading to damage to floors, walls, and nearby possessions.

Water damage is a pervasive and potentially devastating issue that can start in various ways. Recognizing the signs and addressing the root causes promptly is essential for preventing extensive and costly damage. Regular maintenance, timely repairs, and a proactive approach to potential water entry points can safeguard your home from the silent threat of water damage. By understanding how water damage starts, we empower ourselves to protect our homes and ensure a dry and secure living environment for years to come.

Water doesn't stand a chance against SERVPRO Framingham's commercial and residential remediation services. We're not just another remediation company; we're your partners in ensuring a safe, healthy environment. So, if you're facing a water problem, don't hesitate. You can reach a member of our team 24/7/365.

Preventing Ice Dams: A Guide to Protecting Your Home

10/18/2023 (Permalink)

White background with text and SERVPRO® logo By taking proactive steps to insulate your home, improve ventilation, and practice regular maintenance, you can reduce the risk of ice dams

Winter can be a magical time of year, but it also brings its fair share of challenges, especially for homeowners in Framingham MA. One of the most common and potentially damaging issues during the winter months is the formation of ice dams on your roof. Ice dams not only pose a danger to your home's structural integrity but can also lead to costly repairs. However, with the right knowledge and proactive measures, you can prevent ice dams from forming and protect your home. Learn what ice dams are, why they occur, and most importantly, how to prevent them.

Understanding Ice Dams

Ice dams are ridge-like accumulations of ice that form at the edge of your roof. They prevent melting snow and ice from draining off your roof, leading to water backing up and potentially seeping into your home. The process typically unfolds as follows:

  • Snow Accumulation: A layer of snow blankets your roof.
  • Heat Loss: Heat from your home escapes through the roof, causing the snow on the upper section to melt.
  • Freezing Point: As the melted water reaches the lower, colder portion of the roof (usually near the eaves), it refreezes, forming a dam of ice.
  • Water Backup: More snow continues to melt and flow toward the ice dam, eventually creating a pool of water that can find its way into your home through gaps in your roof or siding.

Why Preventing Ice Dams is Crucial

Ice dams can wreak havoc on your home in several ways:

  • Roof Damage: The weight of ice dams can damage your roof's structure and shingles, leading to costly repairs.
  • Water Damage: As the ice dams trap water on your roof, it can find its way into your home through ceilings, walls, and insulation, causing extensive interior damage.
  • Mold and Mildew: Moisture infiltration can foster the growth of mold and mildew, which can pose health risks to your family.
  • Energy Loss: Ice dams often form as a result of heat escaping from your home. This means you're losing valuable energy and driving up your heating bills.

Preventing Ice Dams: Tips and Techniques

Now that you understand the potential risks, let's explore some practical steps to prevent ice dams:

  • Proper Insulation: Ensure your attic is well-insulated to prevent heat from escaping through the roof. Adequate insulation will keep the roof temperature uniform, reducing the chances of ice dam formation.
  • Ventilation: Install roof and soffit vents to allow cool air to circulate through the attic. This helps maintain a consistent roof temperature, preventing snowmelt.
  • Seal Gaps and Leaks: Seal any gaps, cracks, or openings in your roof, walls, and attic to minimize warm air leakage.
  • Attic Air Sealing: Air sealing your attic can prevent warm air from escaping into the attic space.
  • Roof Raking: After a heavy snowfall, use a roof rake to remove excess snow from the lower sections of your roof. This reduces the amount of snow available for melting and ice dam formation.
  • Ice Dam Membranes: Consider installing an ice and water shield membrane under your roofing material, especially near the eaves, to prevent water infiltration.
  • Gutter Maintenance: Keep your gutters clean and free of debris, allowing for proper water drainage. Consider installing heated gutter cables to prevent ice buildup.
  • Professional Inspection: Schedule regular inspections with a roofing professional to identify and address potential issues before they become major problems.

Ice dams are a common winter woe for homeowners, but they are not insurmountable. By taking proactive steps to insulate your home, improve ventilation, and practice regular maintenance, you can significantly reduce the risk of ice dam formation. Preventing ice dams not only preserves your home's structural integrity but also keeps your energy bills in check and ensures a cozy, dry winter season indoors. Remember, a little prevention now can save you a lot of trouble and expense down the road. Stay warm, stay dry, and enjoy the winter season to the fullest in Nobscot, MA!


SERVPRO® Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage. Call us today (774) 540-6950

Water Woes at Work in Hopkinton? Commercial Restoration Solutions from SERVPRO Framingham Await

10/5/2023 (Permalink)

Commercial Water Restoration in Hopkinton Water Woes at Work in Hopkinton Commercial Restoration Solutions from SERVPRO Framingham Await

In New England, no business is safe from the potential ravishes of water damages. Your office, warehouse or other commercial property’s plumbing can be just as unpredictable as the weather. Water damage, be it from a sudden pipe burst, unexpected heavy rainfall, or even localized flooding, presents significant challenges. Such incidents not only impact physical infrastructure but can also disrupt daily operations, leading to financial setbacks. But there's good news: SERVPRO Framingham is here, offering reliable commercial restoration solutions to get Hopkinton businesses back in action.

When we talk about water damage in commercial spaces, it's not just about the immediate visible effects. It's about the potential operational downtime, which can lead to lost revenue. It's about damage to inventory, machinery and other assets, which can be costly to replace. Moreover, prolonged dampness can become a health concern due to mold growth, affecting both staff and customers. In today's interconnected world, any prolonged closure or visible damage can quickly become public knowledge -- and an undesirable aspect of your reputation.

This is where SERVPRO Framingham steps in, offering a helping hand to businesses in need. Our team is known for their prompt response and in-depth understanding of water damage. With years of hands-on experience, we’ve honed our skills to address various challenges that water damage can present. In addition to our expertise, we come equipped with the latest restoration tools to ensure flawless results. Our range of services is extensive, covering everything from water detection and removal to mold remediation and more. We keep you informed throughout the restoration process and can provide detailed documentation of our recovery efforts.

With SERVPRO Framingham by your side, water damage is one less thing you have to worry about. We understand the intricacies of water-related challenges and are committed to restoring your business as quickly and efficiently as possible. Our reputation is built on trust, expertise and a relentless dedication to our clients. So, when water woes strike at your workplace, remember that SERVPRO Framingham is just a call away, ready bring back business as usual at your Hopkinton company.

Wave Goodbye to Home Water Damage in Hopkinton: Stay Dry with SERVPRO Framingham

10/5/2023 (Permalink)

Remediation for Home Water Damage in Hopkinton Wave Goodbye to Home Water Damage in Hopkinton Stay Dry with SERVPRO Framingham

Water damage is a major concern for every homeowner. Whether it's a burst pipe, flooded basement or leaky roof, water damage can wreak havoc on your property, possessions and peace of mind. But for the residents and businesses of Hopkinton, there's a silver lining: SERVPRO Framingham is here to help.

Why Choose SERVPRO Framingham?

  1. Expertise and Experience: With years of experience under our belt, we've seen it all. From minor leaks to major floods, our team of experts is equipped to handle any water damage situation. We understand the unique challenges faced by Hopkinton residents and tailor our services accordingly.
  2. Rapid Response: Time is of the essence when it comes to water damage. The longer you wait, the more damage water can cause. That's why our team is on call 24/7, ensuring that we're there when you need us the most.
  3. State-of-the-Art Equipment: We invest in the latest technology and equipment to ensure that your property is dried, cleaned and restored to its pre-damage condition. Our advanced tools allow us to detect hidden moisture, extract water quickly and dry areas efficiently.
  4. Comprehensive Services: From initial assessment to final restoration, you can count on our team to effectively address every aspect of your property’s water damage. This includes water extraction, drying, dehumidification, mold remediation and complete restoration.

Dedication to Restoration: Your Home, Our Priority

Your home is more than just walls and a roof. It’s where memories are made and is a significant financial investment. Water damage can disrupt your life, damage precious possessions and reduce your property’s value. At SERVPRO Framingham, we treat your home as if it were our own. Our team works diligently to minimize disruption, salvage belongings and restore your home to its former glory.

While we're always here to help in times of crisis, we also believe in empowering our clients with knowledge. We offer tips and advice on how to prevent water damage, from regular maintenance checks to installing water alarms. Stay proactive and protect your property from potential water damage.

Water damage can be overwhelming, but with SERVPRO Framingham by your side, you can wave goodbye to your worries. Trust us to deliver top-notch water restoration services in Hopkinton that will leave your property “like it never even happened.”

Dealing with Water Damage: A Comprehensive Guide

9/20/2023 (Permalink)

SERVPRO working with white text box and orange SERVPRO logo Water damage from a burst pipe, a leaky roof, a flood, or any other source, the aftermath of water damage can be overwhelming.

Water damage can be a homeowner's worst nightmare. Whether it's from a burst pipe, a leaky roof, a flood, or any other source, the aftermath of water damage can be overwhelming. But fear not! With the right knowledge and quick action, you can minimize the damage and ensure a smoother recovery process. Here are the essential steps to take when faced with water damage.

Ensure Safety First: Before you start dealing with water damage, prioritize safety. Turn off the power to the affected area to avoid electrical hazards. If necessary, wear protective gear such as rubber gloves and waterproof boots to prevent contact with contaminated water.

Identify the Source and Stop It: Determine the source of the water and take immediate steps to stop it. If it's a burst pipe, turn off the water supply to that area or the entire house. For roof leaks, place buckets or tarps to divert water away from the damaged area temporarily. If the water source is external (like a flood), wait for authorities to confirm it's safe before returning.

Document the Damage: Take photographs or videos of the water damage before you begin cleanup or contact your insurance company. Proper documentation can help support your insurance claim.

Call Your Insurance Company: Contact your homeowner's insurance provider as soon as possible to report the water damage. Provide them with all the necessary information, including photos and videos, so they can initiate the claims process. Be sure to ask about the specific coverage and deductible for water damage in your policy.

Remove Water and Moisture: The longer water sits, the more damage it can cause. Begin the drying process immediately by removing excess water using pumps, wet/dry vacuums, or towels. Open windows and doors to encourage ventilation and help speed up the drying process.

Salvage Valuables: Remove valuable and sentimental items from the affected area to prevent further damage. Furniture, electronics, and personal belongings should be relocated to a dry and safe place. If items are already waterlogged, consult with professionals on restoration possibilities.

Prevent Mold Growth: Mold can start growing within 24 to 48 hours after water damage occurs. To prevent mold growth, thoroughly dry and disinfect the affected area. Use fans and dehumidifiers to reduce humidity levels, and consider using mold-resistant products during repairs.

Assess Structural Damage: Check for any structural damage that may have occurred due to the water. This includes inspecting walls, ceilings, floors, and the foundation. If you suspect structural issues, consult with a professional contractor or engineer.

Repair and Restore: Once the affected area is completely dry, you can start the repair and restoration process. Depending on the extent of the damage, you may need to replace drywall, insulation, flooring, or other structural components. Work with reputable contractors or restoration specialists to ensure quality repairs.

Prevent Future Water Damage: After the cleanup and restoration are complete, take steps to prevent future water damage. Regularly inspect your home for leaks, maintain your plumbing system, and consider installing a sump pump or backflow preventer if you're in a flood-prone area.

Dealing with water damage can be stressful, but by following these steps and acting quickly, you can minimize the damage and ensure a smoother recovery process. Remember that safety should always be your top priority, and seeking professional help when needed can make a significant difference in the outcome. With proper precautions and a well-executed plan, you can restore your home to its former glory and safeguard it against future water damage.


SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage. If you are looking for assistance, just click on the contact us page, and someone will be in touch shortly.

After the Flood: Water Damage Restoration in Sudbury by SERVPRO of Framingham

9/15/2023 (Permalink)

Image of Flood Damage in Sudbury Flood Damage in Sudbury

When the skies clear and the floodwaters recede, the real challenge begins: restoring your home or business to its pre-flood condition. At SERVPRO of Framingham, we understand the emotional and financial toll a flood can take. That's why we're committed to providing top-notch water damage restoration services in Sudbury and the surrounding areas. In this blog post, we'll walk you through the steps to take after a flood and how SERVPRO® can help you get back on your feet.

Safety First

Before diving into the restoration process, it's crucial to ensure the safety of everyone involved. Floodwaters can be contaminated and pose significant health risks. Always wear appropriate protective gear if you must enter the affected area. Additionally, be cautious of electrical hazards; turn off the main power line if it's safe to do so.

Immediate Water Extraction and Drying

The longer water sits, the more damage it can cause. From warping wood to facilitating mold growth, standing water is your enemy. At SERVPRO of Framingham, we use state-of-the-art equipment to efficiently remove water and start the drying process. Our industrial-grade dehumidifiers and fans expedite the drying, ensuring no hidden moisture remains.

Assess and Document the Damage

Before starting any restoration work, it's essential to assess the extent of the damage. Take photos and make notes. These will be invaluable when dealing with your insurance company. At SERVPRO, we can assist you in this process, making sure every detail is documented for a smooth insurance claim.

Cleanup and Repairs

Floodwater often carries contaminants that can pose health risks. Our team is trained in sanitizing and cleaning all affected areas, making your home or business safe again. Our efforts can include addressing structural damage, mold prevention and remediation, sealing leaks and more. We aim to make your property look and function as though the flooding event never happened.

Mold Prevention

One of the most significant risks of water damage is the potential for mold growth. Our team is trained to identify and treat mold issues, ensuring they don't become a persistent problem in your property.

Why Choose SERVPRO of Framingham?

  • 24/7 Emergency Services: We're always available, ensuring quick response times to minimize damage.
  • Highly Trained Specialists: Our team undergoes continuous training, staying updated on the latest industry techniques and practices.
  • Local Presence, National Resources: Being a local company, we understand the specific challenges faced by residents of Sudbury and the surrounding areas. Yet, we also have the backing of a national network, providing us with the resources to handle any size disaster.

The Simple Solution for Flood Restoration in Sudbury

Recovering from a flood can be a daunting task, but you don't have to go through it alone. SERVPRO of Framingham is here to guide you every step of the way, from initial assessment to the final touches of restoration. With our help, you can mitigate flood damage and return to normalcy quicker than you thought possible.

Three Steps to Take to Recover from Flood Damage in Your Framingham Home or Business

8/23/2023 (Permalink)

Image of Framingham Flood Damage at Home or Business Framingham Flood Damage at Home or Business

There's nothing quite like the sinking feeling of stepping onto a cold, wet carpet or few inches of water in your home or business. Beyond the initial shock and emotional stress that comes with experiencing a flood, such events can wreck costly damage when left unchecked or are addressed with half measures. Immediate action is critical in minimizing the damage, and as the MetroWest’s most trusted name in restoration, SERVPRO of Framingham is here to guide you through the process. Below, we've detailed three essential steps to take when recovering from flood damage.

  1. Prioritize Safety and Assess the Damage:

Before anything else, ensure the safety of your family, employees and all other occupants. Electrical hazards, contaminated water and structural damage can pose significant safety risks. Take these precautions:

  • If safe, disconnect all electrical appliances and turn off the main power.
  • Avoid walking in floodwaters, as they can be contaminated.
  • Check for visible structural damage before re-entering the building.
  • Document the damage by taking photos and making notes. This will help when working with your insurance company and our restoration professionals.
  1. Act Fast: Immediate Water Extraction and Drying:

The longer water is left untreated, the greater the damage it can cause. In addition to warping and rotting building materials, standing water also facilitates mold growth, which is hazardous to human health and your property. That is why it is essential to start the drying process as soon as possible.

  • Remove as much water as possible using pumps or vacuums. At SERVPRO of Framingham, we have state-of-the-art equipment that makes this task efficient and effective.
  • Open windows and doors to create natural air flow. Strategically position fans to expedite the process.
  • Dehumidifiers can be extremely useful in extracting moisture from the air. Our industrial-grade dehumidifiers work faster and are more efficient than typical home units.
  1. Leave It to The Pros: Hire a Flood Restoration Company:

While immediate DIY steps are a good start, they should not be used as a complete solution. Professional intervention is the best way to protect your investment and maintain a safe environment to live or work in. You can count our team at SERVPRO of Framingham to handle every step of the process, including:

  • Water Removal and Drying: We completely eradicate standing water and moisture using industrial pumps, fans and dehumidifiers.
  • Sanitization: Flooding can introduce hazardous contaminants. We thoroughly sanitize affected areas to make your home or business safe again.
  • Restoration: We don’t just remove water, we restore your property to its pre-flood condition -- from addressing structural damage to repairing damaged furnishings and everything in-between.
  • Mold Prevention: Moisture often leads to mold growth, which can be harmful to both health and property. Our team is trained to identify and treat mold issues, ensuring they don’t become a persistent problem.

By following these steps and leveraging the expertise of professionals like SERVPRO of Framingham, you can mitigate flood damage and return to normalcy quicker. With our 24/7 emergency services and convenient location, you can count on us to respond faster to any disaster in Framingham or the surrounding area.

If you have flood damage in Framingham at your home or business, reach out to our team of remediation specialists at SERVPRO of Framingham. Call (508) 370-4400, email mshanley@SERVPROframingham.com or contact us on our website.

3 Top Causes of Fall Water in Framingham MA Damage

8/6/2023 (Permalink)

Green box with text and orange SERVPRO logo SERVPRO of Framingham stands as the ultimate choice for both residential and commercial buildings when it comes to cleanup and restoration services.

As the leaves change color and the crisp autumn breeze sets in, fall brings about a picturesque ambiance. However, amidst the beauty of this season lies potential hazards that can wreak havoc on our homes: fall water damage. The fall season poses unique challenges for homeowners, with rainfall, fallen leaves, and temperature fluctuations leading to various sources of water damage. Here are the three top causes of fall water damage and how to prevent them to safeguard our homes during this season.

One of the primary culprits of fall water damage is clogged gutters and downspouts. The abundance of falling leaves, twigs, and debris during autumn can easily accumulate in gutters and downspouts, obstructing the proper flow of rainwater. When gutters are clogged, rainwater cannot be efficiently directed away from the roof and foundation of the house, causing potential leaks and water seepage.

Prevention Tips:

  • Regularly clean gutters and downspouts, especially during the fall season. Consider using gutter guards to prevent debris buildup.
  • Trim trees near your house to minimize the number of leaves falling onto the roof and gutters.
  • Check for any signs of damage to the gutters and downspouts, and promptly repair or replace any compromised sections.
  • Water Seepage through Cracks and Gaps
  • As temperatures fluctuate during fall, any cracks or gaps in the exterior of your home can become potential entry points for water.
  • Inspect the exterior of your home thoroughly, paying close attention to vulnerable areas like the roof, siding, and foundation. Seal any visible cracks and gaps with appropriate weatherproofing materials.
  • Ensure that the seals around windows and doors are intact. Replace any damaged weatherstripping or caulking to prevent water infiltration.
  • Maintain proper ventilation in attics and crawl spaces to regulate temperature and humidity, reducing the risk of moisture-related damage.

While fall brings with it a sense of comfort and coziness, it's essential to remain vigilant about potential water damage to our homes. Clogged gutters and downspouts, water seepage through cracks and gaps, and a leaking roof are three common culprits that can wreak havoc during this season. By taking proactive measures to maintain and protect our homes, we can ensure that the beauty of fall remains undisturbed by water-related woes. Regular inspections, proper maintenance, and timely repairs are key to safeguarding our homes and ensuring a worry-free autumn experience.


SERVPRO of Framingham stands as the ultimate choice for both residential and commercial buildings when it comes to cleanup and restoration services. Our unparalleled expertise covers a wide range of damages, including fire, mold, water, and storm-related incidents. Count on us for top-notch solutions to restore your property efficiently and effectively.

SERVPRO Water Damage Experts in Framingham, Massachusetts: Don't Let Water Make a Nightmare of Your Dream House.

8/4/2023 (Permalink)

Water damage, whether due to flooding, burst pipes or storms, can transform your dream living situation into an experience that you wish you could wake up from. Structural instability, mold growth and reduced air quality are just a few common characteristics of water damaged homes. If you find water somewhere around the house that it shouldn’t be, you can rely on our team at SERVPRO to take care of it. We are the leading water damage experts in Framingham, Massachusetts as well as Sudbury, Hopkinton, Ashland, Holliston and other nearby communities. We are available 24/7 and respond to your service request immediately so that we can mitigate further damage and quickly restore normalcy at your home.

Call (508) 370-4400, email mshanley@SERVPROframingham.com or contact us on our website to speak with a residential water restoration specialist.

Restoring Your Property and Peace of Mind

Effective water damage remediation is an intricate process that must be performed with the upmost attention to detail. You can count on our water damage experts in Framingham to deliver a personalized solution that directly reflects your specific application. Our comprehensive approach starts with a meticulous assessment of your property to gauge the extent of the damage as well as the restoration measures required to address it with. We utilize advanced water extraction and drying techniques, to thoroughly remove standing liquid from affected areas. By closely monitoring the process, we can ensure complete moisture removal, staving off mold growth and long-term structural damage. After your floors, walls, furniture and everything else in your house is dry, we clean, sanitize and repair your home to make it safe to live in again.

Request service 24/7 by calling us at (508) 370-4400, sending an email to mshanley@SERVPROframingham.com or contacting us on our website.

Put Your Home in The Hands of Seasoned Water Damage Restoration Technicians

When you hire SERVPRO, you can expect your home to be serviced by experienced and knowledgeable water damage experts in Framingham, Massachusetts. We prioritize continuous employee training, with a focus on IICRC (Institute of Inspection Cleaning and Restoration Certification) standards. This investment ensures we are always equipped with the latest industry techniques and practices. From initial water removal and applied structural drying to fabric and upholstery cleaning, odor control and mold remediation -- we have the skills and resources required to effectively take-on every aspect of your residential water damage cleanup project.

Call (508) 370-4400, email mshanley@SERVPROframingham.com or contacting us on our website to find the ideal solution to your water damage issue.

Hear From Local Homeowners

Our reputation as the go-to Water Damage Experts in Framingham, Massachusetts is built, in-part, on the feedback we receive from local homeowners. One 5-star review reads, “I had a great experience at SERVPRO. After experiencing a disaster, it was so reassuring to have such great workers in my home.”

Another recent customer shares their experience, “We had a leak from an upstairs bathroom toilet and we worked with SERVPRO on the water mitigation and subsequent rebuild. They were excellent to work with throughout. Overall, I was really pleased working with SERVPRO. They made a very stressful time much more manageable, and our home looks amazing. I would definitely work with them again in the future for any water or fire damage.”

End your search for water damage experts in Framingham, Massachusetts. Call SERVPRO a (508) 370-4400, email mshanley@SERVPROframingham.com or contact us on our website today.

SERVPRO Professional Water Restoration Services in Framingham Keeping Your Framingham Business Afloat

7/11/2023 (Permalink)

Image of Flooded Business Water Damage Restoration for Framingham Businesses

From frozen pipes bursting in the winter to basement flooding in the late summer hurricane season and other accidents year-round, no business is completely safe from water damage in New England.  In such instances, you need a reliable and trusted partner to swiftly restore your commercial property, so that you can maintain business continuity. When disaster strikes local companies, they rely on our team at SERVPRO to keep them afloat with professional water restoration services in Framingham, Massachusetts. Every moment matters when it comes to water damage. We are available 24/7 to respond immediately, to mitigate additional water exposure and begin to bring your office back to business as usual.

Call (508) 370-4400, email mshanley@SERVPROframingham.com or contact us on our website to speak with a water restoration specialist.

Reopen with Confidence: Experience the SERVPRO Difference

Our approach to professional water damage restoration services in Framingham is thorough, efficient and geared towards minimizing costly disruption. We start by carefully assessing water damage and directly addressing its source. From there, we extract the unwanted water and begin drying. Using state-of-the-industry equipment with best practice techniques enables us to quickly remove standing water and thoroughly dry your property. We closely monitor the process to ensure any hidden moisture is removed, preventing potential mold growth. After that, we’ll get your company ready for reopening by cleaning, sanitizing and repairing affected areas with both speed and attention to detail.

Get help 24/7. You can request service by calling us at (508) 370-4400, sending an email to mshanley@SERVPROframingham.com or contacting us on our website anytime.

Commercial Water Restoration Experts in Framingham

Our team at SERVPRO is made up of highly trained water restoration specialists who bring their expertise to every job, big or small. We invest in their continuous training, with a focus on IICRC (Institute of Inspection Cleaning and Restoration Certification) standards, to ensure they stay updated on the latest techniques and practices in the industry. Water damage restoration, fabric and upholstery cleaning, mold remediation, applied structural drying and odor control are just a few areas of specialization held by our extensively educated and experienced staff members. No matter the size or scope of your situation may be, you can count on us to keep your organization above water, with professional water restoration services in Framingham, Massachusetts.

Find the ideal solution to your water damage issue. Call (508) 370-4400, email mshanley@SERVPROframingham.com or contacting us on our website to begin discussing options.

See What Local Customers Like You Have to Say

Our status among locals as the go-to source of professional water restoration services in Framingham, Massachusetts is built, in-part, on positive feedback. One local restaurateur expresses his satisfaction, “Great customer service on-site and in office! A bad time for our business was mitigated by my confidence in SERVPRO to get the clean-up done efficiently!”

Another concise 5-star review touches on our role in the community, “I’m so happy that there is a local company that has that small town appeal to help with emergencies. Thomas has great customer service and definitely puts the customer at ease, which is helpful when you need to call upon a company such as SERVPRO.”

If you need professional water restoration services in Framingham, Massachusetts or the surrounding area, call (508) 370-4400, email mshanley@SERVPROframingham.com or contact us on our website to get started.

Restoring Brilliance: A Comprehensive Guide to Rebuilding After Water Damage

7/7/2023 (Permalink)

Green box with text and orange SERVPRO logo Let’s explore a step-by-step guide on how to rebuild a building after water damage, ensuring a safe, efficient, and visually pleasing transformation.

Water damage can be a devastating event for any building, wreaking havoc on its structural integrity, functionality, and aesthetics. Whether caused by floods, burst pipes, or leaks, the aftermath of water damage requires prompt action and careful planning for successful restoration. Let’s explore a step-by-step guide on how to rebuild a building after water damage, ensuring a safe, efficient, and visually pleasing transformation.

Step 1: Assess the Extent of Damage:

Before embarking on the rebuilding process, it is crucial to conduct a thorough assessment of the water damage. Engage the services of a professional inspector or a reputable restoration company to determine the extent of structural, electrical, and mold-related damage. This assessment will provide the necessary insights to plan the restoration effectively.

Step 2: Ensure Safety:

Safety should always be the top priority when working on a building affected by water damage. Before entering the premises, ensure that the electrical power is shut off to prevent any potential hazards. Take necessary precautions to avoid slips, falls, and exposure to contaminated water. Utilize appropriate personal protective equipment (PPE) such as gloves, masks, and boots.

Step 3: Extract Water and Drying:

Water removal is a critical step in the restoration process. Use industrial-grade pumps, wet vacuums, and dehumidifiers to extract standing water from the affected areas. Promote proper air circulation by opening windows, using fans, and employing specialized drying equipment. It is imperative to eliminate excess moisture to prevent mold growth and further damage to the structure.

Step 4: Mold Remediation:

Moisture-laden environments provide ideal conditions for mold growth. If mold is detected, consult with professionals experienced in mold remediation. They will assess the extent of mold contamination, perform thorough cleaning, and ensure proper ventilation to prevent future mold outbreaks. Prompt action will safeguard the health of occupants and maintain the integrity of the building.

Step 5: Structural Repairs:

Once the affected areas are dry and mold-free, it's time to address structural damage. Engage the services of qualified contractors or construction professionals to repair weakened walls, floors, ceilings, and foundation. Reinforce compromised structures, replace damaged materials, and ensure compliance with building codes and regulations. Conduct necessary plumbing repairs and inspections to prevent future water-related issues.

Step 6: Electrical and HVAC Systems:

Water damage can severely impact electrical and HVAC (heating, ventilation, and air conditioning) systems, posing potential safety hazards. Engage licensed electricians and HVAC technicians to thoroughly inspect, repair, or replace damaged components. Ensure that all systems meet safety standards and regulations before reconnecting utilities.

Step 7: Interior Restoration:

The rebuilding process also involves restoring the interior spaces to their former glory. Assess and replace damaged insulation, drywall, flooring, and fixtures. Repaint walls, applying mold-resistant coatings where necessary. Consider utilizing waterproof materials for future protection. Consult interior designers or decorators to reimagine and create functional, aesthetically pleasing spaces.

Step 8: Prevention and Preparedness:

To mitigate the risk of future water damage, implement preventive measures. Install water detection systems, reinforce waterproofing measures, and regularly inspect plumbing and roof systems. Educate occupants on proactive steps to prevent water-related accidents and encourage immediate reporting of leaks or other issues.

Rebuilding a building after water damage requires careful planning, meticulous execution, and a collaborative effort from various professionals. By following this comprehensive guide, you can navigate the restoration process with confidence, ensuring the safety, functionality, and beauty of the rebuilt structure. 


SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

How to prepare for a rainstorm 

4/26/2023 (Permalink)

Storm image in background with blue box overlay Preparing for a rainstorm is essential for minimizing damage and staying safe.

Rainstorms can come on suddenly and unexpectedly, and it's important to be prepared. Whether you live in an area prone to heavy rain or you're planning a trip during the rainy season, preparing for a rainstorm can help keep you safe and dry. 

Learn how to prepare for a rainstorm and what steps you can take to minimize damage and stay safe.

  • Check the weather forecast: Before you head out, make sure to check the weather forecast. This will help you determine if a rainstorm is likely and when it is expected to arrive. You can plan your activities accordingly and be prepared for any changes in the weather.
  • Make a plan: If you live in an area prone to heavy rain, it's important to have a plan in case of a rainstorm. This includes knowing where to go if you need to evacuate and having an emergency kit with essentials such as food, water, and a first aid kit.
  • Protect your home: To protect your home from rain damage, make sure that your gutters are clear of debris and that your roof is in good condition. This will prevent water from seeping into your home and causing damage. You may also want to invest in sandbags to prevent flooding in low-lying areas.
  • Pack accordingly: If you're planning a trip during the rainy season, make sure to pack accordingly. Bring rain gear such as a waterproof jacket and boots, as well as an umbrella. You may also want to pack a change of clothes and waterproof bags to keep your belongings dry.
  • Secure loose items: Before a rainstorm arrives, make sure to secure any loose items outside, such as patio furniture or outdoor toys. This will prevent them from being blown away by the wind or causing damage during the storm.
  • Stay indoors: During a rainstorm, it's best to stay indoors if possible. Avoid driving unless it is necessary, as rain can make roads slippery and reduce visibility. If you do need to go outside, make sure to wear appropriate rain gear and stay away from downed power lines or standing water.
  • Stay informed: Finally, stay informed during a rainstorm. Listen to local news and weather reports for updates and alerts. Be aware of any potential dangers, such as flooding or landslides, and take appropriate action to stay safe.

Preparing for a rainstorm is essential for minimizing damage and staying safe. By following these tips and being prepared, you can ensure that you and your loved ones are ready for whatever the weather brings.

We service Ashland, Framingham Centre, Framingham, Hopkinton, Nobscot, Saxonville, and Sudbury, MA


SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

What happens if I don’t fix the water damage? 

4/21/2023 (Permalink)

SERVPRO working with green text box and orange SERVPRO logo Water damage can be caused by a variety of factors such as leaky pipes, flooding, or a damaged roof.

Water damage can be caused by a variety of factors such as leaky pipes, flooding, or a damaged roof. If not addressed promptly, water damage can cause significant problems for your home and your health. Here are some of the consequences of not fixing water damage:

  • Structural damage: Water can weaken the structural integrity of your home, causing warping, cracking, and even collapse of your floors, walls, and ceilings.
  • Mold growth: Water damage creates a perfect environment for mold to grow, which can lead to serious health problems such as respiratory issues and allergies.
  • Electrical hazards: Water can cause electrical wiring to malfunction or even short circuit, which can cause fires and pose a serious risk to your safety.
  • Odor: Water damage can cause unpleasant odors to develop, which can be difficult to eliminate without professional remediation.
  • Pest infestations: Water damage can attract pests such as rodents and insects, which can thrive in damp environments and cause further damage to your home.
  • Decreased property value: If left unprepared, water damage can decrease the value of your home and make it difficult to sell in the future.
  • Health hazards: Water damage can create a breeding ground for bacteria and viruses, which can pose a serious health risk to you and your family.

It is important to seek professional help to repair and restore your home to its pre-damaged condition. By addressing water damage promptly, you can avoid more extensive and expensive repairs down the line and ensure the safety and well-being of your family.

We service Ashland, Framingham Centre, Framingham, Hopkinton, Nobscot, Saxonville, and Sudbury, MA


SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

How long does it take for water damage to be fixed?

3/16/2023 (Permalink)

water flooding in background with text overlay If you experience water damage, it is best to contact a professional restoration company to ensure that the damage is fixed properly.

Water damage is a common problem that many homeowners face. It can be caused by a variety of factors such as leaks, flooding, and burst pipes. Water damage can have severe consequences if not fixed promptly. 

The timeline for fixing water damage depends on the severity of the damage. In minor cases, such as a small leak, the damage can be fixed within a few hours or a day. However, for more severe cases such as a flooded basement, it can take several days or even weeks to fix the damage.

  1. The first step in fixing water damage is to identify the source of the water and stop it from causing further damage. This may involve shutting off the main water supply or fixing a broken pipe. Once the source of the water has been identified and fixed, the water damage restoration process can begin. The restoration process typically involves several stages, including water extraction, drying, and repair. The amount of time it takes to complete each stage depends on the extent of the damage.
  2. Drying is the next stage, and it involves removing any remaining moisture from the affected area. This can be done using dehumidifiers and fans. The duration of this stage depends on the extent of the water damage and the humidity levels in the affected area.
  3. Once the area has been dried, repairs can begin. This may involve replacing drywall, flooring, and other materials that were damaged by the water. The duration of this stage depends on the extent of the damage and the materials that need to be replaced.

If you experience water damage, it is best to contact a professional restoration company to ensure that the damage is fixed properly and efficiently.

We service Ashland, Framingham Centre, Framingham, Hopkinton, Nobscot, Saxonville, and Sudbury, MA

SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.

What are the steps for water damage in Framingham MA?

3/5/2023 (Permalink)

water flooding in background with text overlay If the damage is extensive, it's best to hire a professional restoration company to ensure your home is restored to its pre-damaged condition.

Water damage can be one of the most destructive problems a homeowner can face. Whether it's due to a burst pipe, a leaking roof, or flooding, water damage can cause extensive damage to your home, furniture, and personal belongings. However, taking the right steps as soon as you discover water damage can minimize the damage and save you money in the long run. 

Ensure your safety: The first step in dealing with water damage is to ensure your safety. If the water damage is severe, turn off the electricity, gas, and water supply to your home before entering the affected area. Water can conduct electricity, so it's crucial to ensure your safety before entering a flooded area.

Document the damage: Before you start cleaning up the water, it's essential to document the damage for insurance purposes. Take pictures and videos of the damage to your home, furniture, and personal belongings. 

Remove standing water: The next step is to remove any standing water as quickly as possible. You can use a wet/dry vacuum to remove the water or hire a professional restoration company to do the job for you. 

Dry out the affected area: After removing the standing water, the next step is to dry out the affected area. You can use fans and dehumidifiers to speed up the drying process. If the water damage is extensive, it's best to hire a professional restoration company that has the equipment and expertise to dry out your home thoroughly.

Clean and disinfect: Once the affected area is completely dry, it's essential to clean and disinfect the area to prevent mold growth. You can use a bleach solution to disinfect the affected area or hire a professional cleaning company to do the job for you.

Repair and restore: The final step is to repair and restore any damage. This may include replacing drywall, flooring, or furniture. It's essential to address any damage as soon as possible to prevent further problems down the road.

Water damage can be a devastating problem for homeowners. However, taking the right steps as soon as you discover water damage can minimize the damage and save you money in the long run. 

If the damage is extensive, it's best to hire a professional restoration company to ensure your home is restored to its pre-damaged condition.

SERVPRO Of Framingham is The #1 Choice in Cleanup and Restoration for residential and commercial buildings’ fire, mold, water, and storm damage.  

What Causes Flooding in homes and buildings?

2/15/2023 (Permalink)

water flooding in background with text overlay Flooding is a natural disaster that can have significant impacts on communities and economies.

Flooding is a natural disaster that occurs when an area is overwhelmed by water, either from heavy rainfall or rising bodies of water. It can cause significant damage to infrastructure, homes, businesses, and agricultural land, and can be devastating to those affected. In this blog post, we will discuss the causes and impacts of flooding, as well as some measures that can be taken to mitigate its effects.

Causes of Flooding

Flooding can be caused by a variety of factors, including natural events and human activities. The most common natural cause of the flooding is heavy rainfall, particularly during prolonged periods of wet weather. This can lead to rivers and streams overflowing their banks, and low-lying areas becoming flooded.

Flooding can also be caused by rising sea levels, as well as coastal storms and hurricanes. These events can cause significant damage to coastal communities, particularly those in low-lying areas.

Human activities can also contribute to flooding. For example, the construction of buildings and other infrastructure can alter the natural flow of water, leading to increased flooding.

Impacts of Flooding

Flooding can have significant impacts on individuals, communities, and economies. The most immediate impact is damage to homes, and businesses. This can result in the displacement of residents, loss of livelihoods, and disruption of essential services.

Flooding can also have long-term impacts on the environment. For example, it can lead to soil erosion, which can reduce the fertility of agricultural land. It can also lead to water pollution, as floodwaters can carry contaminants into rivers and other bodies of water.

Finally, flooding can have significant economic impacts. In addition to the direct costs of repairing damage to infrastructure and homes, flooding can also disrupt supply chains and reduce economic activity in affected areas.

Finally, it is important to ensure that communities are prepared for flooding. This can involve measures such as developing early warning systems, establishing emergency shelters, and educating residents on how to prepare for and respond to flooding events.

Flooding is a natural disaster that can have significant impacts on communities and economies. By understanding the causes and impacts of flooding, and implementing measures to mitigate its effects, we can work to protect our communities and reduce the impact of this devastating natural event.

SERVPRO of Framingham is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage. 

SERVPRO of Framingham Discusses How To Prevent Flooding in a Basement

2/5/2023 (Permalink)

water flooding in background with text overlay If your basement is flooded, it's important to take immediate action to prevent further damage and to mitigate any health risks

Flooding in a basement can be a stressful and devastating experience. It can cause extensive damage to your property and belongings, and if not addressed promptly, it can also lead to mold growth, which can pose serious health risks. In this blog post, we will discuss the causes of basement flooding, the steps you can take to prevent it, and what to do if your basement is flooded.

There are many reasons why a basement can flood. Some common causes include:

  • Heavy rainfall: When there is an excessive amount of rainfall in a short period of time, it can cause water to seep into the basement through cracks in the foundation, windows, or doorways.
  • Overflowing gutters and downspouts: If your gutters and downspouts are clogged, water will overflow and can seep into the basement.
  • Sewer backup: A sewer backup occurs when wastewater from the sewer system enters your basement. This can be caused by a blockage in the sewer line, heavy rainfall, or a malfunction in the sewage system.
  • High water table: If the water table is high in your area, it can cause water to seep into the basement through the walls or floor.

To prevent basement flooding, there are several steps you can take:

  • Install a sump pump: A sump pump is a device that pumps water out of the basement when it reaches a certain level.
  • Check your gutters and downspouts regularly: Make sure they are clear of debris and are directing water away from the foundation of your home.
  • Install backflow valves: Backflow valves prevent sewer water from flowing back into your home.
  • Seal cracks in the foundation: If you find cracks in the foundation of your home, have them sealed to prevent water from seeping in.

If your basement is flooded, it's important to take immediate action to prevent further damage and to mitigate any health risks:

  • Turn off the electricity: If water has entered your basement, turn off the electricity to prevent electrical shock.
  • Remove water: If the water level is not too high, use a pump or wet vacuum to remove the water. If the water level is too high, call a professional to remove the water.
  • Clean and dry everything: Once the water has been removed, clean and dry all the items in the basement. This includes walls, floors, furniture, and other belongings.
  • Call in professionals: If the damage is extensive, it's best to call in a professional to assess the damage and make any necessary repairs.

Basement flooding can be a stressful and devastating experience, but by taking the steps to prevent it and knowing what to do if it occurs, you can minimize the damage and health risks associated with it. If you do experience basement flooding, don't hesitate to call in a professional to help with the cleanup and repair process.


SERVPRO of Framingham is your premier choice for fire damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your fire damage.

SERVPRO of Framingham Shares Causes of a Flooded Basement.

1/6/2023 (Permalink)

Orange background with text and SERVPRO logo A flooded basement can occur anytime, especially from weather related events such as heavy rainfall or rapid snowmelt to older homes.

One of our recent projects was a flood in a local home. The SERVPRO of Framingham crews quickly restored their home.

A flooded basement can occur anytime, especially from weather related events such as heavy rainfall or rapid snowmelt to older homes. 

Below are other causes of basement flooding:

  • Foundation cracks
  • Broken basement windows
  • Poor-draining window wells
  • Sewer system problems
  • Sump pump problems
  • Improperly sealed basement walls
  • House located at the bottom of a slope
  • Weeping tile blockage
  • Overflowing rain gutters
  • Improper downspout locations
  • Appliance leaks
  • Overflowing toilet or bathtub
  • Drainage system failure
  • Water heater failure

Proper home maintenance can prevent the problems and could help save you in future. Make sure to check rain gutters and remove all debris, and seal cracks in your foundation. 

SERVPRO of Framingham is your premier choice for water damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your water damage. 

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SERVPRO of Framingham Shares Frozen Pipe Information

12/4/2022 (Permalink)

Green background with orange SERVPRO logo and title. Winter months call for frozen pipes. It is important to know and understand what this means to prevent damage to your building.

Winter months call for frozen pipes. It is important to know and understand what this means to prevent damage to your building. 

Pipes will eventually unfreeze on their own naturally. However, this takes time and could actually cause more damage because it could eventually lead to the pipe bursting. 

Here is what you should do if you suspect you have frozen pipes.

  1. Check with a neighbor to see if they’re experiencing frozen pipes too. If they have running water, it’s likely your pipes have frozen.
  2. Turn off the water immediately using the main shut off valve.
  3. Open the faucet for water to flow through the pipe once the area is melted. 
  4. Apply heat around the pipe using a hair dryer. Keep all heat sources away from flammable materials.
  5. Once pipes are thawed, you can turn the water back on and check all joints for leaks.
  6. Check all pipes and joints for leaks or cracks.

If there are still issues, do not wait to address them, and contact an experienced water restoration company. 

If you are unsure about frozen pipes, make sure to call for assistance. We are open 24/7 and are happy to assist. 
SERVPRO of Framingham is your premier choice for water damage and restoration. Our teams are ready to respond 24 hours a week, any day of the year. When you bring us on the job our team of licensed contractors and certified technicians will work collaboratively with you throughout the duration of the project. They will keep you updated on the project's status and ensure that your expectations are met. We will help you to move forward and make it “Like it never even happened” for all of your water damage.

SERVPRO of Framingham Explains Water Damage

6/4/2022 (Permalink)

water image with text and SERVPRO orange logo Leaking pipes, burst sewer lines, and natural disasters can leave your home severely water damaged. If your property is affected

Leaking pipes, burst sewer lines, and natural disasters can leave your home severely water damaged. If your property is affected, it is critical to identify the cause and act quickly.

Water damage can be very stressful to deal with, especially because more problems can arise. Here is some information that might help you understand more about water damage. 

  • Water Volume: If your home is experiencing water, you can typically manage it on your own. However, if there is significant flooding that is not going away, it might be best to call a professional.
  • If your neighborhood is recovering from a large flood, and your home has suffered significant damage, you should hire a professional to help with restoration. 
  • The first thing to do when you discover water damage in your home is to unplug all electronics. By using this equipment despite the situation could cause electrical shocks or even explosions. 
  • Mold can spread quickly once it infests an area, so it should be inspected for growth. Oftentimes, mold can appear inside the walls or floors, so it’s important that this inspection is ongoing.
  • Before more damage occurs, eliminate moisture and dry out the affected areas. You can use fans or a large-capacity dehumidifier to circulate air and dry out the surrounding materials. This won’t prevent mold growth altogether, but properly drying out the area will help lessen the damage.
  • If insulation or carpet, are soaked with water, you need to dispose of them immediately. 

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with your water damage. “Like it never even happened.”

SERVPRO of Framingham Explains What to Do in the First 24 Hours After a Flood

5/10/2022 (Permalink)

Black background with orange text and SERVPRO logo We have some tips for you to do within the first 24 hours after a flood.

Floods in your building can be devastating; we know firsthand how overwhelming and stressful this can be. However, we have some tips for you to do within the first 24 hours after a flood. 

  1. Take Pictures: Before you remove any water, make sure to document the damage for your insurer by taking photos of the damage.
  2. Protect Your Health: The water could be contaminated by sewage or household chemicals. If you are staying near the flood make sure to wear rubber gloves. 
  3. Call Your Insurance Company: Notify your insurer soon as possible after the flood. Keep your insurance company and local agent's phone number in your phone for times like these. 
  4. Remove Water: Once you get the approval from your insurer to remove the water, use a sump pump and call a restoration company. 
  5. Mitigate Mold Damage: Mold can happen within 24 to 48 hours of a flood. Make sure to remove wet contents, including carpeting and bedding quickly.

Flooding in your home or business requires professional help. Make sure to call your local restoration company to help get it restored as quickly as possible. 

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with water damage. “Like it never even happened.”

SERVPRO of Framingham Shares Ways To Prevent Basement Flooding.

4/9/2022 (Permalink)

Black background with orange text and SERVPRO logo Flooding can happen after a rainstorm. The most common floods happen in your basement.

Springtime is a common time for storms and flooding to happen. Flooding can happen after a rainstorm. The most common floods happen in your basement. 

Here are the top ways to prevent basement flooding:

  • Leaves and sticks get trapped in gutters, it can block the passage of water. Ensure that you clear out debris from your gutters and downspouts.
  • Water can get in easily when there are cracks in the foundation. You can fill cracks with a concrete patch. 
  • Sump pumps help to send water away from the home in basements. Make sure it is in good working condition.
  • Install window well to help prevent melting snow and rain from entering your home.
  • Bring in a skilled professional; A professional will be able to find vulnerabilities where water damage could occur.

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with water damage. “Like it never even happened.”

SERVPRO of Framingham Helps Prepare for a Flood

4/5/2022 (Permalink)

Orange background with text and SERVPRO logo Here are a few ways to prepare for a flood

Though it seems difficult, preparing for a flood is possible to minimize the effect of the damage. Here are a few ways to prepare for a flood:

  • Visit FEMA's Flood Map Service Center to know the types of flood risk in your area.  Also, make sure to sign up for your community’s warning system. 
  • Purchase or renew a flood insurance policy. It can take up to 30 days for a policy to go into effect so allow plenty of time.
  • Make a plan for your household that includes what to do, where to go, and what you will need to protect yourselves from flooding. Make sure to be aware of evacuation routes.
  • Keep important documents in a waterproof container. Protect your property by moving valuables to higher levels. Also, consider a sump pump with a battery.

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with water damage. “Like it never even happened.”

SERVPRO of Framingham Shares What To Do After A Flood

3/5/2022 (Permalink)

Orange background with text and SERVPRO logo When a thunderstorm arrives it is not uncommon for a flash flood to occur.

When a thunderstorm arrives it is not uncommon for a flash flood to occur. The basement of your home or the showroom of your dealership fills with water it is understandable to think extraction first. 

However, the first priority should always be safety. Here are some steps to take to ensure health and safety: 

Reduce Additional Risks: Electricity can cause additional dangers with floods. If the power has gone out, and there’s standing water, you might be at risk for fire. Reach the fuse box and turn off the main power line, if it is safe to do. 

Avoid Contact With The Water: Floodwaters may appear clean. However, they could be contaminated with bacteria, sewage, or household chemicals that can be harmful. If you must enter the damaged area, use proper protective gear. 

Begin Cleanup & Mitigation: When storms damage your commercial or residential property the best thing to do is to call water remediation experts. 

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with storm damage to your residential or commercial property. “Like it never even happened.”

SERVPRO of Framingham Explains Actions to Take for a House Flood

3/5/2022 (Permalink)

Black background with orange text and SERVPRO logo Floods can be caused by a variety of things. Here are some practices to ensure the safety of you and your home

Floods can be caused by a variety of things. Here are some practices to ensure the safety of you and your home:

Avoid Risks: If you have to evacuate, make sure it is safe before you return. You will want to check for any warping, cracked foundations, or other structural damage. 

Health: The water that is now in your home could be contaminated by sewage. It is recommended that you wear waist-high waders. Make sure to dispose of any food that comes in contact with the water.

Take Pictures: After a flood be sure to take photos or videos of your home to prove the damage to your insurance company.

Contact your insurance provider: Make sure you have your insurance company's information handy in case you experience a flood.

Clean-Up: This is where SERVPRO of Framingham steps in. We will help remove water from your house and mitigate mold. This will ensure there is no long-lasting negative effect on you or your house.

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with water damage to your residential or commercial property. “Like it never even happened.”

SERVPRO of Framingham Explains Ways to Protect Your Home From Flooding

2/3/2022 (Permalink)

Orange background with text and SERVPRO logo Flooding can happen anywhere at any time. It is hard to prevent flooding, but you can take precautions.

Flooding can happen anywhere at any time. It is hard to prevent flooding, but you can take precautions. It is important to know the flood level of your home first and foremost. Here are tips to help you:  

  • You will want to make sure to raise switches, sockets, circuit breakers, and wiring at least a foot above the expected flood level.
  • Make sure Fuel tanks, air-conditioning units, and generators are anchored above your flood level.
  • A flooded sewer system can cause sewage to back up. Make sure to install an interior or exterior backflow valve.
  • Raise your home on piers or columns so the lowest floor is above flood level.
  • Make sure to have clear gutters, drains, and downspouts. 

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and help you with water damage. “Like it never even happened.” 

Summer Awareness in Framingham

6/6/2021 (Permalink)

Storm with Lightning over white box with SERVPRO logo The National Weather Service (NWS) recognizes many safety hazards during the summertime including air quality, floods, heat, hurricanes, lightning.

Did you know that June is the month for summer awareness? It seems obvious, however, there is a lot to consider. 

The National Weather Service (NWS) recognizes many safety hazards during the summertime including air quality, floods, heat, hurricanes, lightning, rip currents, tornadoes, and wildfires. Here are a few summer safety storm warning tips: 

Watch the Clouds: A severe storm with the potential of developing deadly weather will often look very dark or green.

Pay Attention to the Temperature: For severe storms and tornadoes to form, a mixture of warm, moist air at low levels has to collide with dry cold air above. 

Sudden Wind Changes: Be prepared if it suddenly gets very windy or if there is an abrupt calm during or after a thunderstorm. 

Precipitation Changes: Be aware of hail or heavy rain followed by either calm or a fast, intense wind shift. 

Listen Intently: If you hear a loud roar that is similar to a freight train, take shelter right away; a tornado could likely be spawned.

Check the Radar: You don’t have to be a meteorologist to interpret the radar. When observing storms on the radar, look for large lines of red. 

SERVPRO of Framingham is available 24/7 including holidays and weekends to assist you and get your home back to “Like it never even happened.”

Dishwasher Failure

5/19/2021 (Permalink)

Dishwashers are essential to most residential homeowners these days. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, leak into the subfloor, damage your cabinetry and more. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your Framingham, MA home. 

When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

Be Aware Of Potential Safety Hazards

Whenever there’s a water you should make sure to check for any electrical hazards. The safest choice is to disconnect the power to your kitchen while cleaning up and call a licensed electrician.

Remove Standing Water

The average dishwasher uses about 6 gallons of water per wash. While this amount of water may not seem like a lot, it can cause serious damage to your home. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

Look For Signs 

Once you’ve removed the water the job is not done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath the dishwasher, the wall behind it, the surrounding cabinets, and even the ceiling below your kitchen. 

You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

  • Bubbling or peeling paint
  • Soft or squishy walls
  • Bending or buckling flooring
  • Drooping ceiling
  • Water stains
  • Mold growth
  • Musty odors

If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

Following these steps will help to minimize the damage to your home and may be all that is necessary clean up the mess. However, if you uncover additional areas of water damage or if you are simply not sure if the drying process is complete call the water remediation experts at SERVPRO of Framingham. We will make it, "Like it never even happened."

Prepare for Flooding Season in Framingham, Ma

4/26/2021 (Permalink)

Flooding with white box overlay There are plenty of safety tips you should take if flooding is happening in your area. Be prepared as best as you can.

Flooding is one of those topics that can be hard to prepare and understand. However, it is one of the most important topics that should be taken seriously. Flooding is a common hazard in Massachusetts. Some floods develop slowly, while others can happen quickly. Flash floods can occur within minutes or hours after a storm.

There are so many different terms when it comes to flooding for you to be aware of. 

  • Flooding or flash flooding:  Pay attention to changing weather and flood conditions. You will want to be prepared to move to higher ground.
  • Flood Warning: Flooding is happening or may be close by. You will want to avoid low-lying areas. 
  • Flash Flood Warning: A flash flood is occurring or about to occur. You should seek higher ground immediately.

There are plenty of safety tips you should take if flooding is happening in your area. Be prepared as best as you can. 

If you find yourself in need of water damage to your home or business, give SERVPRO Framingham a call at (508) 370-4400, we respond faster to any size disaster. 

Trusted Water Remediation Experts

4/6/2021 (Permalink)

SERVPRO of Framingham is the trusted choice for insurance professionals, property managers and real estate professionals for water cleanup and restoration in Boston Metrowest area. This trust has been built based on quality, honesty, and timely response. For over 10 years, SERVPRO of Framingham has proven we can deliver at the highest level when it comes to emergency restoration.

Whether from a flood, a broken appliance, burst pipe or expired utility, SERVPRO of Framingham process for water damage mitigation is unparalleled and will ensure your commercial property is taken care of correctly. 

  • Inspection: Our certified Disaster Remediation Technicians will inspect affected areas to determine the extent of water damage and will review their findings with the property manager.
  • Emergency Services: We have teams on call 24 hours a day, every day of the year, including holidays. We will be onsite within hours of your call to us. 
  • Profession Service: Our teams will take every necessary precaution to protect commercial property and its contents from further damage. 
  • Monitoring: Our teams will monitor the drying process to ensure your commercial property and its contents are completely dried according to industry standards. They will provide regular updates and will be in consistent communications with you throughout the entire process.

When water damage strikes your commercial property it is critical to not only clean the mess, but also, fix the root cause. The Disaster Remediation Teams at SERVPRO of Framingham are here to help. Contact the water remediation experts of SERVPRO of Framingham at (508) 370-4400!  We have the resources to make it, "Like it never even happened."

Identifying The Source Of Water Damage Requires Professionals

3/15/2021 (Permalink)

It can be frustrating how far water can travel from where the actual leak has occurred. Unless the leak is discovered from an appliance or an entryway (window, door) it can be very difficult to trace the water damage back to the source. Even more so, when water damage occurs in multiple-units, like condominiums, townhomes or apartment buildings, finding the source can be almost impossible to the untrained eye. That is why you need the help of a certified professional to find the source of the water damage and to determine the best restoration solution.

When dealing with water damage in multi-unit housing every apartment is typically plumbed separately, yet shares walls, ceilings, and floors with other living spaces. Responding only to the complaint of one tenant may very well leave a ticking time bomb that will eventually spread throughout the building.

Professionals Know How To Follow The Migration Of Water

Water is often characterized as moving along the path of least resistance. Unfortunately, this does not always hold true as a number of other factors weigh in. For example, if water runs along the outside of a pipe, think condensation on a cold water supply pipe parallel to the floor in a warm, damp basement, some water will drip in a line along the expanse of the pipe to the floor. Instead of just one wet spot below the pipe, there will be many damp areas, tracing on the floor over the length of the pipe. If, on the other hand, the cold pipe is perpendicular to the floor, the condensation will tend to run down that pipe, depositing in a circle around the bottom. Other examples can result in even more varied answers. 

Since water follows pathways that are not as straightforward as expected, the Disaster Remediation Teams at SERVPRO of Framingham master basic moisture detection strategies during the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. They use detectors with and without prongs to locate the presence of moisture, helping us trace the outline of a water incursion. For added data, we also employ moisture meters to determine levels of water absorbed by permeable materials. The moisture levels become baselines for our Applied Structural Drying (ASD) technicians when we move on to determining drying goals after we remove all standing water.

When water damage strikes your commercial property it is critical to not only clean the mess, but also, fix the root cause. The Disaster Remediation Teams at SERVPRO of Framingham are here to help. Contact the water remediation experts of SERVPRO of Framingham at (508) 370-4400!  We have the resources to make it, "Like it never even happened."

Building Moisture Thermography

3/15/2021 (Permalink)

When water damage strikes your Hopkinton, MA commercial or residential property you want to know that the all traces of water and moisture have been completely removed. That is why hiring trained professionals is the right choice to make. 

The Disaster Remediation Teams at SERVPRO of Framingham pursue advanced training from the IICRC in Building Moisture Thermography. This higher-level course teaches technicians to use the elements of infrared radiation, thermodynamics, and psychrometry, the science of drying, in an interdisciplinary approach. Developing competence in how these elements work together supports our ability to locate hidden water and moisture when inspecting and restoring building envelopes. Interpretation of the temperature fluctuations is an art, as well as a science and, it helps when tracking down where the water might have moved.

Does It Matter

One of the risk factors to consider is the possibility of mold growth if all water is not removed from every space within a building. Mold spores need only a small amount of moisture to “germinate” and begin their growth curve. No light is required so that mold colonies can breed in between walls, above ceilings, and in any building cavity. The potential of mold damage when wood framing, drywall, ceiling tiles, and other building materials are just slightly wet is real.

Professionals Get Water Out of Confined Spaces

Our Teams have access to a variety of professional grade equipment. Portable extractors are the most versatile and solve a majority of water disasters. For smaller, tighter less accessible areas our Teams have will use mobile units, which can be carried like a backpack and are capable of extracting up to 12 gallons of water at a time. When dealing with large scale disasters we have powerful truck-mounted extractors that not only remove tons of water but also allow us to transport the water offsite, ensuring that it dose not migrate back into the property.

When extractors cannot reach the damaged area our Teams have been trained in minimally evasive techniques to solve those difficult situations;

  1. Drilling holes in drywall
  2. Cutting out or removing sections of drywall or paneling
  3. Taking down ceiling tiles to gain access to a building cavity

SERVPRO of Framingham is here to help. We have teams of inquisitive technicians ready to put their training and experience to the test when on the lookout for hidden water. Contact the water remediation experts of SERVPRO of Framingham at (508) 370-4400!  We have the resources to make it, "Like it never even happened."

Common Causes Of Sump Pump Failure

2/4/2021 (Permalink)

Power Failure

Your primary sump pump should not be treated any different than any other appliance in your home - without power, it is completely worthless.  As a safeguard, invest in a high quality battery back-up sump pump.   A battery kept continually charged by the backup system operates a separate pump linked to the discharge pipe, providing you hours of protection until power is restored. Some backup pumps even monitor the condition of the battery and alert you when it needs to be replaced.

Frozen Discharge Pipe

If the discharge pipe is not installed and pitched properly, water will collect. During cold Framingham, Ma winters this water blockage could eventually freeze, causing the sump pump to fail. 

Switch Stuck In Place

There are several different types of sump float switches.  Vertical and tethered floats are the most common.  Vertical floats generally work the best as tethered floats are known for getting stuck on the side walls of the sump pit (resulting in a flooded basement).

Over-worked / Under-Powered Sump Pump

Not all pumps are created equal. Make sure you install the correct horsepower pump capable of keeping up with the flow of water in your commercial or residential property.   

Old Age

It is generally recommended that sump pumps should be replaced every five to seven years in order to be reasonably safe. Don’t wait until it’s too late!

If you experience a sewage backup the first step, if it is safe to do so, is to turn off the Water Main. Then call the water remediation experts of SERVPRO of Framingham to remediate the water damage. and to determine the cause of the burst pipe at  (508) 370-4400. We will make it, "Like it never even happened."

Replace Your Toilet Before It Floods Your Home

6/25/2020 (Permalink)

One of the most used rooms in your Ashland, MA, home is the bathroom. The fixtures within it get a lot of use, especially the toilet. Over time those fixtures can begin to stop working properly. When faced with a leaking toilet, it isn’t always easy to tell if a small fix will do or if it needs to be replaced.

Signs Its Time to Replace

Instead of waiting for a malfunctioning toilet to cause a massive water problem that requires a water and mold remediation expert, there are a few signs that may indicate a replacement is the best option.

Constant Repairs 

If it seems like your old toilet needs repairs like clockwork, such as valves, a flapper, or handle, those little parts begin to add up. As well as avoiding the headache of the next repair, a new toilet can provide peace of mind and open your budget for other necessities.

Recurring Problem

Consistent clogs are a good indicator that your toilet is ready to be upgraded. Constant unclogging can create additional wear and wastes water whereas newer models are designed for stronger flushing.

Porcelain Cracks

A toilet repair is not an option if cracks begin to form. Although they can start as small slivers, they can quickly spread. This may lead to the toilet breaking and flooding in your home.

High Water Bills

If your home is equipped with older toilets, you may see an increase in your utility bills. Newer models are designed to use less water.

Replacing a Toilet

When faced with a constantly leaking toilet, replacement is likely the best solution. For those with a little home repair savvy, a replacement can be done on your own with a few simple tools. Before diving into the project, it is important to remove water from the toilet and turn off the main water supply during the replacement.
Although not every leaking toilet may need to be replaced, consider the signs above to keep a big water problem from happening.

If your home has been damaged the experts at SERVPRO of Framingham can make it "Like it never even happened." Call us today, 508-370-4400! 

How To Fix a Constantly Flushing Toilet

5/26/2020 (Permalink)

A constantly flushing toilet is not a problem you want to ignore. A toilet that won't stop flushing, especially in your commercial building, can cause several problems. Toilet overflow doesn't just create extra work for the custodial staff; it also can lead to significant water damage. There are a couple of ways you can troubleshoot the problem before you have to call for help, though.

Clean the flushometer

The toilet may be flushing because the flushometer is clogged. Sediment gets trapped in the gasket, but you can clean it in a few steps:

  • Remove the lid and the flange cover.
  • Clean the gasket and weep hole (if present).
  • Replace the cover.

Most of the time, this will stop a toilet from flushing constantly. If it doesn't, however, there's one more thing to try before calling for professional assistance.

Replace the gasket

All parts wear out and have to be replaced eventually. If the gasket is cracked or not sealing properly, this is probably what is causing the toilet to malfunction. When a worn-out gasket is left unchecked, it leads to leaks and toilet overflow. Take the cover off and remove the damaged gasket gently, being careful not to scratch the chrome around it. Add the new gasket and replace the cover.

Call a plumber

When neither of these quick fixes works, water restoration specialists recommend that you call someone with more expertise. An established plumber in Bellingham, MA, who is familiar with commercial systems is your best bet. When the technicians arrive, they can assess the problem and get it fixed. Quick resolution can stop a toilet flood before it begins, which saves you a lot of money in the long run.

A constantly flushing toilet is not a problem you want to ignore. Just because it hasn't caused damage yet doesn't mean that it never will. It is a toilet overflow waiting to happen. If troubleshooting the problem does not work, call the experts at SERVPRO Framingham at (508) 370-4400. 

Reduce Risk Of Water Heater Failure

4/6/2020 (Permalink)

When the valve on your water heater fails or the unit springs a leak, you could literally have gallons of water flooding that level of your home in minutes. If the leaking water heater is not in the basement you run the further risk of your home sustaining water damage in the walls and ceilings below that from seepage. Here are some ways to prevent or mitigate water damage from a failed water heater in Hopkinton, MA.

1. Perform Regular Maintenance

In the event you are hearing unusual noises from your water heater, such as popping or thumping, it could be caused by mineral buildup on the inside of the tank or on the element. Cleaning out your water heater to remove mineral sediment is a good idea. Be sure to follow your unit’s manufacturer’s instructions for maintenance regularly to help prevent such a disaster from occurring.

2. Make Needed Repairs

If cleaning out and other maintenance measures don’t stop the problem, and especially if a leaking water heater accompanies the noises, your best bet would be to call a plumbing service to come take a look and a listen in case action is needed. Repairs can often stave off problems.

3. Quick Cleanup

When all preventive measures fail and a broken water heater floods your home, it is imperative to stop the leak as quickly as possible by shutting off the water supply. The next most crucial step is removing the water and mitigating the damage water can cause to your home.

The mess and damage can feel overwhelming. Call the water damage repair specialists at SERVPRO Framingham to come as soon as possible and help with the cleanup process. We will use powerful extraction equipment to remove as much water as possible and then assess the damage and help with the salvage and repair process. A broken or heavily leaking water heater can be intimidating but with help, you will see your way through.

Is Your Basement At Risk Of Flooding

3/28/2020 (Permalink)

Owners of residential property in Ashland, MA know it's not uncommon to find water in your basement. These are often minor issues that you can take care of quickly and that don't cause much damage. However, if extensive flooding occurs, you need to be on your toes and clean it up promptly. If you've never experienced a major flood in your home, it's helpful to understand how one can occur and how you can remove the water and clean up.

Typical Causes

It's important to identify how a flood starts so you can stop the incoming water and minimize the damage. A knowledge of come culprits of flooding can also help you prevent these issues from affecting your home. Pay attention to these issues:

  • Broken or leaky pipes
  • Main water line break
  • Sewer backup
  • Poor drainage on your property

Your Actions

Once you discover a basement flood, you should immediately find the cause and stop it if possible. Next, make sure family members and pets are out of harm's way and remove materials from and around the water. Turn off the power to your home and call a professional flood cleanup company. If you have a pump or a wet vac, start extracting the water and get it out of your home. You should then file a claim with your homeowner's insurance.

What the Pros Will Do

In addition to helping with pipe repair and fixing what caused the water damage, professional crews can get your home back to normal. Technicians will assess the damage and will remove all remaining water from the premises. To discourage the growth of mold and other bacteria, crews will thoroughly dry your home with high-powered fans. They will also use strong chemicals to disinfect all surfaces. The team will tear out ruined materials and will replace them as necessary.


Flooding is never a pleasant ordeal to handle. Luckily, you can rely on the experience of the experts at SERVPRO of Framingham - (508) 370-4400.

5 Steps for Filing a Water Damage Claim

3/23/2020 (Permalink)

No matter the source, water in your Sudbury, MA, home can cause quite a bit of costly damage. Because of this, it is important to start filing your insurance claim as quickly as possible. This will allow you to finish the process and receive the financial assistance you need sooner. Use the following steps to get through the situation smoothly.

1. Contact Your Insurance Agent

The first thing that you should do is to call your insurance company so that they can begin filing your claim right away. In some cases, waiting too long to contact the company can affect your insurance claim or cause it to be denied, so don’t hesitate to do this.

2. Document the Damage

While an insurance adjuster will come to look at your home, you don’t need to wait for them to arrive. Begin taking pictures of damaged areas of the building as well as affected belongings. You may want to make a list as well. The adjuster can use these as proof of damage.

3. Start Cleanup and Mitigation

Even if it is from a clean source like a pipe burst, the longer water sits in your home, the more damage it can cause. In order to reduce the cost and time of repairs, you can start removing water from the building so that it can begin to dry. Set aside damaged items as well.

4. Review Your Policy

Because all policies are not exactly the same, it is important to know what is covered in yours. Some causes of damage, such as a flood, may not be included. Look over the details so that you know what to expect and what is expected of you during the claims process.

5. Prepare Necessary Forms

Once the insurance company has sent you the required forms, you should fill them out as soon as possible. This way, they will have everything they need to finish filing your claim. Filing your insurance claim quickly can help you cover the costs.

If your home has been damaged the experts at SERVPRO of Framingham can make it "Like it never even happened." Call us today, 508-370-4400! 

Vacation Disaster

2/5/2020 (Permalink)

You’ve just returned from a relaxing vacation. What could be worse than opening your door and finding your Holliston, MA home is flooded?

Unfortunately, this happens all too often: the second most common homeowner insurance claim is for water damage. Whether it’s from a ruptured washing machine hose, leaky supply line or burst pipe, the consequences can be devastating. And, if water has been present for more than 48 hours, you may also have mold damage.

To help avoid a water disaster while you’re away:

  • Test your sump pump and check for leaky pipes
  • Check and replace old or damaged supply lines to your washing machine, dishwasher, water heater and refrigerator
  • Turn off the water supply to your washing machine
  • Clean your gutters and drain pipes

When you have suffered a water or other disaster at your home or business, call SERVPRO of Framingham today at 508-370-4400

Is Your Sump Pump Working?

6/25/2019 (Permalink)

Sump pumps give us the protection in keeping our basements from flooding. However during a heavy storm your sump pump will be working overtime putting it at a greater risk of failing, especially if not monitored properly.

There are many reasons your sump pump might breakdown. Make sure you have a battery backup, if the power goes out during a storm, so will your pump. Is the sump pump the correct size for the basement water it will need to take on? Is it properly installed? Make sure vents are not clogged by debris and that the float switch is situated properly so it will effectively turn on the system.

What if the sump pump fails?

When the sump pump fails, you need to call SERVPRO of Framingham! In the meantime, grab a dormant pump or better yet a wet/dry vacuum, as there is going to be water coming into the basement. If the amount of water is manageable, you can mop it up, deposit it to a bucket, and dump at least 20 feet away from the house. The faster you remove the excess water, the better. Remember the he longer water stands in your basement, the more damage it’s going to cause, providing the perfect environment for mold and mildew to stain walls, and damage furnishings, creating a horrible, musty odor.

What if the power goes out? First call SERVPRO of Framingham! While we are expeditiously on our way, you can remove the water using a hand pump instead. Put the hand pump into the sump pump hole, then attach a garden hose to the threaded discharge end of the hand pump. Run the hose outside the nearest window and drain the water outside. If your hose doesn’t reach 20 feet, you’ll need to let it drain into buckets and then carry it out.

Drying out!

Call SERVPRO of Framingham! 24 hours a day, 7 days a week. We use specialized equipment to remove the remaining water that is harder to access. Our technicians will use room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers needed to completely dry your home or business.

Call SERVPRO of Framingham. We are here for YOU!

When Your Commercial Property Experiences a Flood

5/23/2019 (Permalink)

As a business owner, you must protect your property. You likely have insurance that covers you in case of theft, fire or other serious property damage, but not all policies cover flood damage. Even if you don't live in an area prone to flooding, one burst pipe is all it takes to create a big problem. 

Have Digital Backups of Any Paper Files

No matter how well you prepare, your paper files are at risk if storm damage is a possibility. If you don't already have digital copies of your important paperwork, now is the time to create these backups. Doing so can save you days' worth of headaches during the restoration process.

- Property deeds
- Insurance policies
- Inventory lists
- Employee information
- Company handbooks and policies
- Client or customer information

Create Sandbags to Protect Your Building

Placing sandbags at the doors and windows can protect your property from up to two feet of storm water. After filling each bag with sand, fold the top over and place the bag with the folded top down. Create one layer at a time, and limit their placement to three layers, unless you intend to create a pyramid or are leaning the bags against doors and windows. Remember, sandbags are a temporary solution and aren't likely to protect the building from larger floods.

Move What You Can

Consider your furniture and whether you have higher ground in your building. If you have a second story, move as much furniture and equipment to the higher floor as possible. If you have enough notice and a second property that is on higher ground, consider moving furniture and equipment to a new building entirely.

While you aren't likely to get away from flooding with no damage at all, following these steps will help you protect much of your property. Less time spent cleaning up means more time getting back into the swing of doing business.

Don't Ignore Water Stains!

4/5/2019 (Permalink)

You look up and see the dreaded water stain on the ceiling of your home in Metro West Boston and you instinctively know this is not good.When you cannot identify the possible water source above the stain, you could have a leaky pipe. It is not uncommon for water to run along piping or rafters before dripping onto your ceiling.

A leaky pipe may haveexisted for quiet some time itbefore becomes apparent to you. And sadly, there could be a good deal of water damage to your home that you cannot see yet. It is something you want to handle right away before EVEN more damage is done. A professional remediation company such as SERVPRO Framingham can help you get everything cleaned up. Our technicians are trained and have the right equipment for the job.

In a situation like this, we find the areas of your structure that are wet and define precisely how wet they are compared to regular moisture levels. We use various devices to help us track moisture within your home. Our goal for drying is to return materials affected to their normal moisture content levels. These tools are used to find the actual moisture content of different materials and help us figure out if your structure is dry.

SERVPRO of Framingham technicians also use thermo-hygrometers which measure both relative humidity and temperature. Some even do more, like measure dew point. We allow the thermos-hygrometer to adapt to air conditions in the room before we take a reading. We then use these readings in conjunction with a psychrometric calculator or chart. We do so to determine the specific humidity.

Readings for four areas are compared including the unaffected areas, the areas affected by moisture, outside the home, and the exhaust being processed through the dehumidifier into the area affected to make sure dehumidification is contributing to a drying process that is effective.

Stop Water Damage Before it Even Happens

3/22/2019 (Permalink)

   Think first before you plant:

   Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

  Roof Gutters, Roof Gutters, Roof Gutters:

   You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.

    Keep a watchful eye on your water bill:

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

    Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.

    Never pour grease down your sink:

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Gross! Walking On A Wet Carpet

3/22/2019 (Permalink)

The toilet overflows, a pipe bursts, a washer overflows or you walk into your basement completely flooded by rainwater.  Gross! Water can seep into almost every material and cause irreversible damage. When water saturates your carpet or walls, you will need to make decisions and make them quickly! Do not waste time contemplating how to clean up the water, each hour counts when water is involved. The longer water sits in porous material, like carpet or drywall, the sooner bacteria and microbial growth begins to grow.

One of the prime locations for microbial growth to spread is in a humid room with sopping wet carpet and walls. What do you do? Grab a shop vac and suck it up? Grab a slew of towels and cover the floor while dancing on top of them, hoping they will absorb all of the water? Grab all the fans you own and try to set them in just the right places, hoping that everything will dry out in time? Go ahead and try those techniques, but you will have a huge and more costly headache to deal with in a month.

If you choose to call a restoration company, be sure to call one who has the certifications to back up their work.

We will extract the water from the affected areas and remove any wall that is not salvageable, ultimately leaving you a clean, bacteria-free slate to work with. We even have a construction division that can help you get your home back to preloss condition. Just call SERVPRO of Framingham and we will walk you through the process. You will be informed and updated of the restoration/mitigation process throughout the entire job so that nothing is questionable. We are your go-to! Give us a call even if you just have a question and we will be happy to help.

Be Informed. Be Prepared.

2/5/2019 (Permalink)

Flooding happens during heavy rains, when rivers overflow, when ocean waves come onshore, when snow melts too fast, or when dams or levees break. This is the most common natural-weather event. Flooding may be only a few inches of water or it may cover a house to therooftop. Floods that happen very quickly are called flash floods.

What to do Before

  • Build an emergency kit.
  • Make a family communications plan.
  • Tell an adult if you hear a flood warning on the TV or radio.

During

  • Listen to authorities and safety officials.
  • If there is any possibility of a flash flood, move immediately to higher ground.
  • Help your family move important items to an upper floor.
  • Do not walk through moving water. Even 6” of water can make you fall.

After

  • Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
  • Stay away from moving water. It can knock you off your feet.
  • Stay out of the way of emergency workers so they can do their job easily.

Storms Causes Flooding

1/25/2019 (Permalink)

A powerful front crossing west to east across New England with torrential rain and melting snow resulted in flooding and wind gust past 50 mph with a thunderstorm.

This combination of heavy rain and warm temperatures melted large piles plenty of snow in New England on Friday. And with many storm drains still blocked by snow and ice, localized flooding occurred in streets, low river banks and in particular, many homeowners’ basements.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. SERVPRO of Framingham’s experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Should I get Flood Insurance?

8/13/2018 (Permalink)

Should I get flood insurance always crosses a homeowners mind after a situation has arose and unfortunately in most cases, that option is too late. According to FEMA, Standard homeowner’s insurance policies do not cover flood. Flood is most often called an excluded peril, meaning it’s not covered. You should consider flood insurance even if you’re not required to purchase it or if you live outside a high-risk flood zone, called a Special Flood Hazard Area.

Flood zones are areas where there is a higher statistical probability of a flood occurring, but that doesn’t mean floods don’t occur elsewhere. In fact, in Texas over the last five years, a number of floods exceeded the statistical probability, putting more homes and properties in harm’s way than were expected.

Flood insurance can protect you from the catastrophic financial impact of flooding. Just a few inches of water can mean thousands of dollars of loss to your home or business. As long as your community participates in the National Flood Insurance Program (NFIP), as a homeowner or business owner you can get building and contents coverage included in your NFIP policy. Renters can get coverage for contents only. Policies issued by the NFIP pay even if a federal disaster is not declared.

Where can I buy flood insurance?

When should I buy a policy?

As soon as possible. FEMA urges you to buy flood insurance before a flood event occurs. NFIP cannot pay a claim if you don’t have a policy in effect when damage occurs. An insurance policy from NFIP becomes effective 30 days after you buy it, unless the purchase is associated with the origination, renewal or extension of a federally backed loan on property in a high-risk area.

I am not in a flood hazard area, but I’d like to purchase flood insurance. Is this possible?

Yes, as long as your community participates in NFIP. You are eligible to purchase a flood policy with the same coverage you would receive if you lived in a high-risk area. A Preferred Risk Policy (a lower-cost flood insurance policy) provides both building and contents coverage for properties in moderate-to-low risk areas for one price.

Can I get flood insurance if I'm renting a property?

Yes. If you live in a community that participates in NFIP and you are a renter, you can get flood insurance to cover the contents of your home, apartment or business at a rented location.

Dangers of Rotted Wood

7/16/2018 (Permalink)

Occasionally, it is very obvious to the homeowner when their house is in need for repair.   For instance water gushing from a pipe burst.

However, unlike major water leaks or broken windows, rotting wood can easily escape notice, unless you specifically look for it. And unfortunately, like a spot of rust on a car, wood rot can spread far and wide, making it especially dangerous to your home’s wooden building materials.

Be on the lookout for any sign of soft, brittle, or crumbly wood. In extreme cases rotten wood may even disintegrate as you touch it.

As you poke around, keep your eyes peeled for discoloration, which is a sign of fungi and rot. Also, if you find a surface with peeling paint that feels damp, you may have just uncovered a water leak behind that spot. Investigate further and fix any leaks you find.

Check any painted or sealed wooden surfaces on your home’s exterior for cracks in the paint or sealant. Any crack you find, even small ones, can allow water to work its way into the wooden material, resulting in rot.

Because of its tendency to spread, you should repair rotten wood ASAP when you discover it, and make sure you fix it completely. Otherwise, you will only face more serious and extensive repairs down the road. Ultimately, serious enough wood rot can even compromise your home’s structural integrity.

You should inspect your home for rotting wood at least annually - or twice per year if you live in a damp climate. Ideally, make this inspection a regular part of your spring and fall maintenance routine, it will save you from a lot of heartache and money.  

What Causes A Dishwasher to Overflow?

6/25/2018 (Permalink)

As stated in HomeSteady; An overflowing dishwasher can be a serious problem in your kitchen. Water leaking from the unit can cause damage to your floors that requires major repair. Several underlying problems can cause a dishwasher to overflow with water and detergent. The problems range from simple user error to faulty parts that need adjustment or replacement. Knowing the potential causes can help you diagnose and repair the problem quickly before more damage occurs.

  1. Dish Detergent:

The most common reason for dishwasher overflow is soapsuds. By using a poor detergent that leaves more than 1/2 inch of suds on top of the water, a soapy overflow can happen. Also, the addition of even a very small amount of dishwasher liquid or hand soap can cause overflow around the door. If you have inadvertently put too much detergent or the wrong type of soap into the machine, add some vinegar to the tub to remove the foam.

  1. Door Gasket

If water is leaking out around the dishwasher door and it is not soapy or foamy, there is a good chance that the door gasket has worn out. The door gasket is a rubber seal that surrounds the door opening and prevents such leaking. But if the gasket is torn, worn, dirty or missing entirely, it can easily allow large amounts of water through the opening and into the floor. Replacement is generally the best way to repair this problem.

  1. Tub Seal

If the motor in your dishwasher is mounted vertically beneath the main rack in the bottom center of your machine, the tub seal may be leaking, which typically results in water overflowing underneath the dishwasher and running either behind or out in front of the unit. With this type of motor, you can remove the seal from its housing and replace it to solve the problem. Otherwise, you may have a motor that is mounted horizontally. These machines are not as self-service friendly and usually require professional repair or complete replacement of the motor assembly.

  1. Water Supply Tube

Water flows from the same water pipes that supply the rest of your home into a supply tube that hooks into the machine, generally near the bottom rear of the dishwasher. If you are seeing evidence of overflow, the problem may not be an overflow at all. In fact, the water possibly never reached the machine at all. Holes in the supply tube will result in water spillage as will improperly connected tubes. Water may actually be spilling out from the connector and causing you to think there is a problem with the machine.

Actions to Take for a House Flood

4/9/2018 (Permalink)

Floods can be caused by a variety of things and you will want to implement these practices to ensure the safety of you and your home, as well as having the best outcome with your insurance.

Avoid Risks

If you had to evacuate, make sure it is safe before you return. Check for any warping, cracked foundations, or other structural damage before entering the home. You may also want to speak to your utility companies to be sure it is safe from things such as electric or gas.

Health

The water that is now in your home could be contaminated by sewage. It is recommended that you wear waist high waders or waterproof boots that come waist high. Also, dispose of any food that comes in contact with the water.

Take Pictures

Before doing anything to your home after a flood be sure to take photos or videos of your home to prove the damage to your insurance company.

Contact your insurance provider

Make sure you have your insurance company's phone number in case you experience a flood. Let your insurance representative know the extent of the damage to your home and of any repairs you wish to make. 

Clean Up

This is where SERVPRO steps in. We will help remove water from your house and afterwards mitigate mold so that there are no long lasting negative effect on you or your house.

What To Do When Water Damages Documents

3/23/2018 (Permalink)

Even in the age of technology, one of the biggest losses after a flood or water emergency is documents. Not only is the cost of getting new ones a factor, but the emotional value as well -- loosing favorite books or family heirlooms can be tough to handle. Fortunately, it's possible in many instances to save documents affected by flooding. 
 
Many homeowners that experience flood damage are often relieved and surprised to learn that their treasured books and important documents don't have to be tossed out automatically. By calling us as quickly as possible after a flood, you'll increase the chances that your documents can be dried and salvaged. Here are some ways that we work to dry books and papers after a flood. 
 
Air Drying 
SERVPRO of Framingham often uses equipment that efficiently air dries books and documents. This process works well for items that have not sat in water for extended periods of time, those made of more resilient paper, and documents with sturdy covers or binding. 
 
Dehumidifying 
Humidity will break down paper over time, which is why it's important to dehumidify homes with flood damage. Our team will set up equipment to get rid of excess humidity in combination with other techniques to increase the chances of saving your documents and books. 
 
Freeze Drying 
Sometimes a rush of cold air helps prevent irreversible damage to papers and books, and this works best when done soon after a flood. Freeze drying is an option with photos and vintage documents as well as books. 
 
Vacuum Drying 
SERVPRO of Framingham has advanced equipment capable of vacuum freeze-drying and thermal drying documents within homes with flood damage. Using these two methods, even older materials and those that are valuable or fragile can have a chance of being restored. Our expert training and a large inventory of equipment offer the best opportunity to recover water damaged documents, photos, and soft materials.
 
If you've experienced a water emergency, count on the experts at SERVPRO of Framingham to get your home and possessions back in good shape. Whenever possible, we'll dry out your documents to prevent the expense and hassle of getting replacements. For a quote or to learn more about our flood damage restoration services, call us 24/7 at (508) 370 4400

When A Washing Machine Wreaks Havoc

3/23/2018 (Permalink)

One of the most well-known causes of water damage in your home, washing machines can cause costly damage. After the deductible is paid, the average claim nationally for water damage from washing machine malfunction is more than five thousand dollars.


Supply Hose Leaks
Over fifty percent of claims from washing machine water damage can be traced to the failure of your supply hose. It can be caused by an aging hose, a poor connection to the wall or machine, or the hose being pinched while it is installed, causing a hairline break. Intake hoses are high-flow lines and can put out more than six hundred gallons of water in one hour. If the supply hose on your machine is over five years old or is not steel braided, get it replaced as soon as you can.

Drainage Issues And Flooding
If there is a clog in your drainage pipe, the sewer backs up, or your drain pipe is not properly lined up, the drainage system of your washing machine causes some water damage at least. Most importantly, avoid a clog in the sewer line. When this backs up, you can be faced withwater damagethat is filled with contaminates and poses serious risks to health. You most definitely need the help of the professionals at SERVPRO if this happens to you since they have the proper equipment and training to clean up the mess safely.

Internal Leaks
Your washing machine doesn't have to be incorrectly installed, old, or built poorly to create an internal leak. Overloading your machine on a regular basis can cause valves, gaskets, and bushings to crack or loosen. Smaller loads, even if it takes longer to do the laundry, keep your machine from shaking itself apart.

Identifying Your Leak
If you have a leak that is constant, you likely have an issue with the supply hose. It is probably an internal leak if it happens during the wash cycle but before the spin cycle. With water on the floor during the spin cycle or right after the machine turns off, you probably have a drainage issue.

Why Ground Water Comes Up Through Basement Floors

3/23/2018 (Permalink)

When you discover water in your basement it is natural to think that you have a basement leak; that water is somehow finding its way through your foundation wall. When your basement is unfinished and there is water on the floor and no evidence of a leaking foundation crack or anything else in the foundation wall, what should you think? It is for this reason that many homeowners wonder: why is water coming up through my basement floor or up through floor cracks?

Ground waterunder your basement floor is oftenunder tremendous pressure caused by a risingwater table, the height of which is affected by several common factors such as:

  • How much and how often it has rained;
  • The type of soil around the home;
  • The hydrological conditions around the property;
  • How fast the snow melted; and
  • If the downspouts for your eavestroughs are directed into the weeping tile.

All of those factors can cause a rapid local rise in the water table; consequently, a lot of water can enter your basement from beneaththe floor in a very short period of time.

Other causes of a high water table and seepage into thebasement

  • Sump Pump Failure– If your sump pump isn't working then you aren't draining water at the base of your foundation as was intended. This situation will cause the water table to rise, sometimes to the point that the basement floods.
  • Clogged Weeping / Drain Tile– Depending on the age of the home and other factors, weeping tile can become clogged and non-functional.While complete weeping tile failure is unlikely, poor footing drainage at the base of the foundation wall could result in the pooling of water and a consequential rise in the height of the water table.

The Top 5 Causes of Water Damage in the home

7/31/2017 (Permalink)

Although every water damage situation is a little different, these are the most common causes of water damage in a home that we deal with on a daily basis.

  1. Broken Pipes & Hoses: Aging pipes, washing machine hoses, ice maker supply lines are common culprits of water damage.
  2. Accidents! Usually caused by kids! Splashing water out of the bathtub and sending a toy down the toilet will wreak havoc, but will also provide a good story years down the road. 
  3. Sewer back up. This unfortunate mess is usually caused by tree roots invading and clogging drain lines in their own search for water. 
  4. Basement Humidity: The only remedy to hydrostatic pressure and aging infrastructure is to install a dehumidifier. 
  5. Flash Flooding: Mother Nature is unpredictable so it is best to purchase flood insurance if available!

Flooded Basement? What type of water could be in your basement.

6/12/2017 (Permalink)

Early spring brings melting snow and heavy rains, all of which could potentially pose a threat to flooding your basement and damaging your treasured items. We get a lot of questions on the types of water. To help you understand what kind of water could potentially be in your basement there are (3) categories:

Category 1: Known as "clean water" which is clean at the releasing source and does not pose a hazard if consumed by humans. Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. The water in this category may become contaminated as it mixes with soils on or within floor coverings, walls, subfloors, etc..

Category 2: Water that begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. Also know as "gray water" is typically overflow water from an appliance, toilet, or an aquarium.

Category 3: Water which is highly contaminated and could lead to death or a serious illness if consumed by humans. Also know as "black water" examples are sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

Water Damage Tip for Property Owners

6/12/2017 (Permalink)

Water Damage Response Tips for Home Owners:

(These tips are for Category 1 water situations ONLY, which is water that originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure.)

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the home/building, when access to the power panel is safe from electrical shock.
  • Remove excess water by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.  The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.  If you have any questions or need help to ensure your property is drying properly, contact SERVPRO of Framingham (508) 370-4400. 

6 Common Causes of Flooding

5/18/2017 (Permalink)

Flooding is not only aggravating but it is also can ruin your possessions, significantly affect your home’s structure, and necessitate extensive repairs. Here are 6 of the most common causes of residential flooding.

  1. Broken Pipes

Just one water leak can signal major flooding problems in the future — it only takes minutes for a broken pipe to send water gushing into your home. It’s important to be cautious of even minor leaks and to know where your home’s main valve to shut off the water is located in case of an emergency.                

  1. Poor Drainage

Not only are floods caused by improper drainage a huge inconvenience, it’s a hazard that can ruin your flooring, walls, and fixtures.        

  1. Clogged Rain Gutters

A house’s rain gutters are meant to divert excess water away from it, but if the gutters are clogged with debris the chances of flooding rise significantly. Heavy rainfall and rain gutters filled with dirt and debris lead to a messy situation that can end up costing you a lot of money in repairs. It’s best to be proactive and regularly clean your gutters.

  1. Malfunctioning Appliances

An improperly connected or broken water heater, dishwasher, or washing machine can wreak havoc on your home and flood it with water. Its important to ensure there are no leaks or problems with the water supply to your major appliances.

  1. Damaged Foundation

If your home’s foundation is damaged with flaws or cracking, it can allow water to enter through the floors. A house’s foundation is always resting on the ground, even when it becomes over-saturated with water from storms, melted ice and snow, or other precipitation. Homes resting on good, solid foundations aren’t usually affected, but damaged foundations can lead to severe floods. 

  1. The Weather

This is the one cause of flooding that you really can’t do much about, aside from having an emergency weather plan, a good foundation, and a functioning pump.

While some causes of flooding are hard to control, most are preventable. Knowing the common causes of home flooding and being proactive can save a great deal of stress and money in the long run.

What is a Sewer Backup?

5/18/2017 (Permalink)

While floods are probably best known for causing extensive water damage to homes and businesses, they can also cause sewage from sanitary sewer lines to back up into houses through drain pipes. These backups not only cause damage that is difficult and expensive to repair, but also create health hazards.

Most homeowners and business owners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral – the pipeline between the city sanitary sewer main, usually located under the street, and the building. The sewer lateral is owned and maintained by the property owner including any part that may extend into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the possible sewer backup problems.

A sewer backup can lead to disease, destruction of your valuables, damage to your house or business, and can even result in electrical malfunctions. Prompt cleanup of the affected property can help minimize the inconvenience and prevent mold and further damage.

That’s where SERVPRO of Framingham can help 24 hours a day, 7 days a week. Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Flooded Basement? What type of water could be in your basement.

4/13/2017 (Permalink)

Early spring brings melting snow and heavy rains, all which could potentially pose a threat to flooding your basement.  We get a lot of questions on the types of water.  To help you understand what kind of water could potentially be in your basement there are (3) categories:

Category 1:  Known as "clean water" which is clean at the releasing source and does not pose a hazard if consumed by humans.  Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain.  The water in this category may become cotaminated as it mixes with soils on or within floor coverings, walls, subfloors, etc..  

Category 2:   Water that begins with some degree of contamination and could cause sickness or discomfort if consumed by humans.  Also know as "gray water"  is typically overflow water from an appliance, toilet, or aquarium.  

Category 3:Water which is highly contaminated and could cause death or serious illness if consumed by humans. Also know as "black water" examples are sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

Do's & Don'ts: Damage from Contaminated Water

3/28/2017 (Permalink)

Do’s & Don’ts: Damage From Contaminated Water


Do:


                Avoid all contact with sewage and items and contaminated by sewage.


                Wash your hands thoroughly after contact with contaminated items.


Don’t:


                Spread contaminated water by walking unnecessarily on damaged or wet areas.


                Turn on the HVAC system if there is a possibility of spreading contaminated air.


                Use household fans to dry the structure and spread contaminants.


                Use products for personal hygiene and cleanliness if exposed to the contaminated areas.


However if exposed to harmful waste, OSHA recommends a post-exposure medical evaluation.  Consult your local health department or physician.


When you are dealing with water damage, immediate action is crucial, contact SERVPRO Framingham and SERVPRO Newton/Wellesley.  Our response is immediate and we use advanced equipment and techniques to remove the water quickly.  We closely monitor and document the drying process to verify your property is dried properly and thoroughly. The main goal of SERVPRO of Framingham and Newton/Wellesley is to help minimize the interruption to your life and as quickly as possible make it "like it never even happened." 


 

Proper Water Damage Restoration

3/28/2017 (Permalink)

   Even small water damages have the potential to cause serious structural and indoor air quality issues over time.  The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. 


Don’t treat flood water in unwanted places lightly: even if your basement only has an inch of water in it, or is even just damp, it is the perfect breeding ground for mold. Mold growth not only ruins walls, furniture, carpets, flooring to name a few.  Mold can cause health effects. Preventing mold growth is key to keeping your home’s air clean and healthy. 


SERVPRO Framingham and SERVPRO Newton/Wellesley specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:



  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.

  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 

  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 


          SERVPRO Framingham and SERVPRO Newton/Wellesley provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Why chose an IICRC firm like SERVPRO of Framingham?

6/27/2016 (Permalink)

SERVPRO of Framingham is an IICRC firm giving you the confidence that the right people make it "Like it never even happened".

Always look for the IICRC logo!

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

When it comes to cleaning, restoration and inspection, the IICRC writes the books

As an ANSI-accredited Standards Developing Organization (SDO), the IICRC has led the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

The IICRC helps keep homes and businesses healthful

According to the Environmental Protection Agency, the average person spends 90 percent or more of their time indoors, where levels of pollutants may be two to five times (and occasionally more than 100 times) higher than outdoor levels.

This makes it extremely important to perform regular maintenance inside your home or business. In addition to vacuuming, cleaning and checking for water damage on a regular basis, using a certified technician for cleaning will help extend the life of your flooring and upholstery and ensure that your home or business is healthful for those who live and work there.

SERVPRO of Framingham is here to help with all your restoration needs, please contact our office at (508) 370-4400.

Flooded Basement? What type of water could be in your basement.

4/4/2016 (Permalink)

Early spring brings melting snow and heavy rains, all of which could potentially pose a threat to flooding your basement and damaging your treasured items. We get a lot of questions on the types of water. To help you understand what kind of water could potentially be in your basement there are (3) categories:

Category 1: Known as "clean water" which is clean at the releasing source and does not pose a hazard if consumed by humans. Most of the water that comes into your home will be Category 1 until it leaves its source, either a supply line, an appliance, or melting snow or rain. The water in this category may become contaminated as it mixes with soils on or within floor coverings, walls, subfloors, etc..

Category 2: Water that begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. Also know as "gray water" is typically overflow water from an appliance, toilet, or an aquarium.

Category 3: Water which is highly contaminated and could lead to death or a serious illness if consumed by humans. Also know as "black water" examples are sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes.

Water Damage Tip for Property Owners

1/7/2016 (Permalink)

Water Damage Response Tips for Home Owners:

(These tips are for Category 1 water situations ONLY, which is water that originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure.)

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the home/building, when access to the power panel is safe from electrical shock.
  • Remove excess water by mopping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines, or other colored items on wet carpeting.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.  The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.  If you have any questions or need help to ensure your property is drying properly, contact SERVPRO of Framingham (508) 370-4400.